To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Director of Service Operations
Boston Technology Research
02.2022 - Current
Operations, identifying areas of improvement for communication, training and operation processes
Skilled in Excel, Click UP Harvest, Hub Spot and PandaDoc
SOW creation and work flow
Customer QBR reports and acquisition
Customer success and retention.
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and software technology.
Recruited, hired and coached employees to offer high-quality, cost-effective care to al
School District Administrator
Lake Elsinore Unified School District
Lake Elsinore, CA
08.2014 - 01.2022
District 504 Coordinator for 24 schools.
Worked with facility management staff and district personnel on setting priorities and job assignments.
Collaborated with teachers, staff and district personnel to implement continuous improvements and exceed team goals.
Cultivated positive relationships between community members, school students and teachers.
Monitored student behavior and enforced discipline policies.
Mentored newly hired educators and provided encouragement and feedback.
Oversaw schedule management and protocols for orientation, registration and related activities.
Facilitated continued education for teaching staff through implementation of quality curriculum training and appropriation of necessary resources.
Modeled expected and appropriate leadership to promote teaching staff and administrative personnel's positive interaction with students and families.
Researched and incorporated new educational trends and instructional strategies to optimize education effectiveness.
Supported hiring, training, and disciplinary action in compliance with legal guidelines and requirements.
Collaborated with fiscal to develop functional budgets within allocated funds.
Verified adherence to state, federal and private funding source requirements across programs and outcomes.
Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
Delivered effective and differentiated classroom instruction to range of neurodiverse students.
Provided life skills programming for students with moderate to severe autism.
Completed intensive leadership training and provided training to colleagues on applied behavior analysis.
Assistant Professor and Program Coordinator
Azusa Pacific University
Azusa, California
08.2008 - Current
Designed 12 courses with CTC approval
Online, blended and face to face learning
Curriculum designing, approval and implementation.
Collaborated with faculty and community stakeholders for program improvement.
Developed and taught graduate courses in for department offerings serving major, minor and general students.
Led large collaboratives, consortiums, centers and other programs related to department mission.
Taught diverse student population by employing various learning styles and abilities.
Generated grant proposals to gain funding for educational research, winning $50,00 for educational psychology research project.
Special Education Teacher
Orange Unified School District, Physical
Orange, CA
08.2004 - 08.2008
Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
Taught students across multiple classifications and degrees of special needs.
Modified general education curriculum for special-needs students using various instructional techniques and technologies.
Education
Doctorate Educational - Organizational Leadership
University of Southern California
Los Angeles, CA
06.2019
M.A. Education - Education Administration
Azusa Pacific University
Azusa, CA
06.2006
Bachelor of Science - Kinesiology
California State University
San Bernardino, CA
06.2003
Skills
Information Systems Development
Dual Educational Doctorate in Leadership and Educational Psychology
Learning Strategies
Employee Performance Evaluations
Community Outreach Programs
Employee Training Program
Policy and Program Development
Financial Operations Oversight
Electronic Document Management System
Resolving Operational Issues
Government Regulations
Organizational Goal Development
Stakeholder Coordination
Public Speaking Events
Course Development
Accomplishments
Chairperson California State Council on Adapted Physical Education.
Manager of Digital Archival Resources at Boston University- Howard Gotlieb Archival Research CenterManager of Digital Archival Resources at Boston University- Howard Gotlieb Archival Research Center
Clinical Research Assistant at Waikar Nephrology Research Lab, Boston Medical CenterClinical Research Assistant at Waikar Nephrology Research Lab, Boston Medical Center