Jennevey Melgar
Sparks,NV
Summary
Versatile professional specializing in customer relations and operational efficiency. Demonstrates strong communication skills and effective team training capabilities. Manages front desk operations to enhance customer and staff experiences.
Overview
4
4
years of professional experience
Work History
Asociate
Walmart
Reno, USA
08.2024 - Current
- Resolved customer complaints promptly, strengthening customer loyalty and encouraging repeat business.
- Delivered exceptional customer service, improving customer satisfaction scores.
- Trained new associates, increasing team productivity and promoting positive morale.
- Handled inventory issues to maintain operational efficiency.
Hostess
Western Village
Sparks, Nevada
03.2022 - 09.2022
- Greeted and seated guests in a welcoming manner.
- Managed reservation system to optimize seating arrangements.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Maintained a clean and organized dining area.
Education
High School diploma - Advanced Placement courses in Science and English
Sparks High School
Sparks, NV01-2025
Skills
- Customer service
- Data entry
- Problem-solving
- Time management
- Adaptability
- Leadership
- Communication
Timeline
Asociate
Walmart
08.2024 - Current
Hostess
Western Village
03.2022 - 09.2022
High School diploma - Advanced Placement courses in Science and English
Sparks High School