Jenney Mulrian
Albion,NY
Summary
Personable and dedicated customer service representative with extensive experience in the healthcare industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Human Resources Director
Orchard Rehab and Nursing Center
Medina , NY
2022.01 - Current
- Prepared reports on personnel activity including hiring trends, staff turnover rates, and other relevant metrics.
- Developed and implemented human resources policies and procedures.
- Established an effective system for tracking employee attendance records and administering disciplinary actions when necessary.
- Managed recruitment, selection, onboarding and training processes for new employees.
- Served as a point of contact for employees seeking advice or assistance related to HR matters.
- Performed regular audits of personnel files for accuracy and completeness according to company policy.
- Oversaw payroll processing functions to ensure accuracy of payments made to employees.
- Conducted regular reviews of existing scheduling policies and procedures to identify areas for improvement.
- Maintained up-to-date records of staff availability, absences, holidays, vacations.
Certified Nursing Assistant
Elderwood of Lakeside at Brockport
Brockport , NY
2019.07 - Current
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided emotional support to patients and families during difficult times.
- Observed patients for any changes in their physical or mental condition.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Certified Nursing Assistant
Orchard Rehab and Nursing Center
Medina , NY
2006.07 - 2019.07
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or stretcher.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Answered call lights promptly and responded to patient needs accordingly.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Education
High School Diploma -
Charles D'amico High School
Albion, NY2005-06
Skills
- Personnel Recruitment
- Recordkeeping
- Employee Relations
- Payroll Administration
- Background Checks
- Human Resources Operations
- Benefits Administration
Accomplishments
- I currently sit on the Workforce Development Board representing Orleans County, for the GLOW region
Certification
- I am a Certified Nurses Aide in the state of New York, Pennsylvania and Maine
References
References available upon request.
Timeline
Human Resources Director
Orchard Rehab and Nursing Center
2022.01 - Current
Certified Nursing Assistant
Elderwood of Lakeside at Brockport
2019.07 - Current
Certified Nursing Assistant
Orchard Rehab and Nursing Center
2006.07 - 2019.07
High School Diploma -
Charles D'amico High School
- I am a Certified Nurses Aide in the state of New York, Pennsylvania and Maine
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