Jenni Auclair
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Overview
19
19
years of professional experience
Work History
CNA
St. Antoine Residence
08.2022 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Cosmetologist
Kidz Adventure Cuts
07.2004 - Current
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Sales Associate
CosmoProf
05.2008 - 08.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Certificate - Medication Aide
Beacon Hill Career Training
Fort Lauderdale, FL10.2023
High School Diploma -
Cumberland High School
Cumberland, RI06.2002
Skills
- Complex Problem-Solving
- Compassionate Communication
- Toileting Assistance
- Medication Administration
- Feeding Assistance
- Multitasking Abilities
- Dressing Assistance
- Time Management
- Bathing Assistance
- Patient Care
- Compassion and Empathy
- Patient Lifting
- Mobility Assistance
- Direct Patient Care
- Electronic Charting
- Reliable Team Player
- Compassionate
- Dementia and Alzheimer's Knowledge
- Patient Positioning
- CNA Certification
- Catheter Care
Timeline
CNA
St. Antoine Residence
08.2022 - Current
Sales Associate
CosmoProf
05.2008 - 08.2015
Cosmetologist
Kidz Adventure Cuts
07.2004 - Current
Certificate - Medication Aide
Beacon Hill Career Training
High School Diploma -
Cumberland High School
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