To utilize my 26 years in property management experience and to excel in a higher position with new challenges and be able to share my vast knowledge with owners, co-workers and staff.
Optimizing performance to properties in areas such as personnel management, yearly and monthly budgets, leasing, collections, resident services, marketing, maintenance revenue enhancement, capital improvements, creating new policies and documents, daily, weekly and monthly owner information reporting, and compliance with all applicable laws and company policies. Skilled at learning quickly and teaching new concepts, policies, and laws, work well with others and a controlled professional attitude under pressure, and communicating ideas clearly and effectively. Computer knowledge including Yield Star, OneSite, Yardi Voyager, CRM, MRI, Management Plus, Word, Excel, OneDrive, Dropbox, Google AdWords, Realpage, Click Pay, Outlook express, Google Docs, Gracehill Training, On-Site clouding of all paperwork, knowledge in Conservice, NWP, YES Energy, and AUM Utility Company.
Senior property manager over seeing 2 communities, weekly meetings with asset management, completed budgets, spreadsheets, resident retention caption of the 70%. Both sites had a 3 million renovation of the clubhouses. Regional Manager responsible for overseeing operations of 9 conventional properties totaling 1437 units with 33 staff members. One community was partnered with HOA as the owner purchased 148 units., Created, adjusted, and updated property leases, forms, policies and procedures for distribution to entire company. Overseen complete interior and exterior renovations on 4 different sites. Carrying out the philosophies and owner requirements in the daily operations of the apartment community. Obtaining financial information for completion of budgets for owners and trained employees how to understand and prep for yearly budgets. Providing detailed daily reports, weekly reports and monthly reports such as daily financial updates, Monday activity reports, variance reports, cost per lease, Maintenance request reports, detailed property exterior/administrative reports, yearly interior and exterior inspections per law, and marketing reports. Realizing the maximum revenue potential of the property by the way of timely rent collections, collecting move out debts, utility charge backs, charging and collecting resident damages, service and enforcement of evictions for non-payment to ensure timely bottom-line results., As primary liaison established relationships and maintained exceptional quality, respect and knowledge to clients, co-workers, employees, residents, prospects and vendors., Eliminating revenue loss by enforcing timely turnovers, directing cost-effective maintenance operations, and implementing marketing programs that sustained high occupancy numbers., Ensuring the physical well-being and curb appeal by conducting daily, weekly, and monthly property inspections., Providing training for new personnel on company policies and procedures and conducting monthly safety meetings., Establishing and maintaining a good working environment as a TEAM effort among all personnel., Continuously focusing on existing and changing conditions of the market and competition., Ensuring all move-outs and invoices are processed and ready in a timely manner., Complying and enforcing Fair Housing Laws., Creating savvy internet posts for advertisement on the internet that targets traffic.
Available Upon Request