Jenni Hatcher
Buffalo,MN
Summary
Results-oriented professional with extensive experience in retail management and visual merchandising. Skilled in retail analytics and operational planning, contributing to increased sales performance and improved team productivity. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Visual Merchandising Manager
Target
Medina, MN
10.2023 - Current
- Collaborated with cross-functional teams to ensure brand consistency across all displays.
- Train and mentor staff on visual merchandising best practices and techniques.
- Maintained visual standards by conducting regular store audits and providing feedback.
- Provided guidance on best practices for visual merchandising techniques such as color blocking, layering, and asymmetry.
- Changed and adjusted displays for new product launches, seasonal changes and different themes.
- Built effective partner store relationships to improve customer satisfaction.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Monitored weekly, monthly and quarterly achievement goals.
Assistant Store Manager
Kohls Department Store
Maple Grove, Minnesota
09.2020 - 10.2023
- Assisted in managing daily store operations and employee schedules.
- Monitored sales performance and identified opportunities for improvement.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Store Manager
Kohls Department Store
Plymouth, Minnesota
11.2014 - 09.2020
- Opened New Plymouth Location, while simultaneously preparing/implementing closing procedures for the Brookdale kohl's location staff and store.
- Managed daily operations, ensuring efficient store performance and customer satisfaction.
- Trained and supervised team members to enhance service quality and productivity.
- Oversaw inventory management, maintaining stock levels and minimizing discrepancies.
- Coordinated staff schedules to ensure adequate coverage during peak shopping times.
- Conducted regular audits to ensure compliance with company policies and safety standards.
- Recruited, trained and supervised new employees.
- Assisted with New store openings within the region, to ensure teams were trained and best practices were followed.
- Manage payroll and time and attendance systems. Enforced established payroll-related policies, procedures, and regulations and adhere to company and governmental policies.
- Maintained annual and monthly budgets.
Education
Bachelor of Science - Retail Merchandising And Management
North Dakota State University
Fargo, ND12-2006
Skills
- Visual merchandising
- Sales strategy
- Team leadership
- Retail analytics
- Operational planning
- Problem solving
- Conflict resolution
- Branding management
- Customer experience
- Project management
- Multitasking
Affiliations
- Passionate baker and proud owner of Little Blessings Cottage Bakery in Buffalo, MN, founded in 2022.
Timeline
Visual Merchandising Manager
Target
10.2023 - Current
Assistant Store Manager
Kohls Department Store
09.2020 - 10.2023
Store Manager
Kohls Department Store
11.2014 - 09.2020
Bachelor of Science - Retail Merchandising And Management
North Dakota State University