Strengths that lie in the ability to successfully generate exceptional results through excellent communication skills, dedication, and passion for exceeding expectations. A self-driven and personable professional that will be a valuable asset to a company.
· Flexible and adaptable to situations that arise by providing one-call resolution through complex problem-solving and critical thinking skills while multitasking numerous computer programs on two screens, applying vast attention to detail and organization
· Manage 30 member accounts daily while building strong rapport and analyzing member's financial needs, which led to trust of product offers unique to member's situation and successfully closing product quotes over 50% of the time
· Maintain awareness of company scorecard and ensure personal metrics exceed expectations for company to meet quarterly and annual targets
· Highly independent performer, including great collaboration with others and building trust with management, team, and both internal and external partners
· New hire support resulting in KPIs of above 95% through sharing branding techniques and weekly team meeting planning and facilitation
● Analyzed district KPIs and targets to facilitate weekly meetings to develop sales goals, resulting in consistently meeting or exceeding store and district goals, and growing overall sales by 25%
● Utilized Facebook and Instagram to increase brand engagement, resulting in 20% more appointments booked for potential new members
● Collaborated with other businesses to develop corporate discounts for their employees, which allowed us to place advertising materials at their business, increasing foot traffic by +15%
● Strategically placed “add friends/family” marketing material throughout the club, increasing add-on membership by 5%
● Held open structured interviews weekly to recruit new talent, hired capable individuals, onboarded and scheduled 40% of sales team