JENNI SAUVAGEAU
Fargo,ND
Summary
Experienced with participant care coordination, including assessment and planning of individualized care plans. Utilizes effective communication and organizational skills to ensure continuity of care. Track record of supporting patient needs and improving care processes through teamwork and problem-solving.
Overview
4
4
years of professional experience
Work History
1915(i) Supervising Care Coordinator
Better Together ND
Fargo, ND
03.2026 - Current
- Oversaw and mentored care coordinators delivering Medicaid 1915(i) home and community-based services (HCBS).
- Executed weekly audits to evaluate care coordinators' efficiency and compliance with ND Medicaid and 1915(i) documentation policies.
- Evaluated employee performance, pinpointed deficiencies, and implemented performance improvement plans.
- Established and maintained strong relationships with local agencies to optimize service efficiency and responsiveness for program participants.
1915(i) Care Coordinator
Better Together ND
Fargo, ND
04.2025 - 03.2026
- Coordinated regular weekly meetings to enhance communication and support for Medicaid 1915(i) HCBS program participants.
- Assess individual needs and develop participant-centered care plan and client-driven goals.
- Assisting members in obtaining and maintaining SNAP, Medicaid, LIHEAP, SSDI/SSI, and other benefits.
- Ensured compliance with state Medicaid provider policies for a caseload exceeding 30 individuals, maintaining accurate and timely documentation of services.
- Collaborated with local agencies and care teams to ensure success in critical areas, including recovery, housing, employment, and reducing recidivism.
Transitional Living Program Coordinator
Dacotah Foundation
Fargo, ND
01.2025 - 04.2025
- Directed staff in delivering comprehensive support to individuals enrolled in transitional living facility program.
- Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
- Designed and monitored execution of educational sessions for program residents.
- Managed 24/7 staff scheduling to guarantee optimal support for program residents.
- On-call crisis intervention and support for staff and program residents.
- Acquired comprehensive training in residential treatment facilities specializing in mental health crisis, dual-diagnosis, chemical dependency, and transitional living services.
Mental Health Technician
Dacotah Foundation
Fargo, ND
03.2022 - 01.2025
- Assisted in implementing individualized treatment plans for patients.
- Monitored and accurately documented behavior changes, concerns, medication adherence, ADLs, progress with goals, etc.
- Collaborated with multidisciplinary teams to optimize patient care strategies.
- Identified potential crises and implemented de-escalation techniques.
- Assisted nursing staff with chart updates, scheduling, and administrative support.
- Follow physician orders and administer medications.
- Trained new staff company policy, safety protocols, and best practices in mental health care.
Education
Bachelor of Science - Psychology
NDSU
Fargo, ND12-2024
Skills
- Behavioral support
- Patient safety management
- Crisis intervention and De-escalation
- Medication administration
- Clinical documentation
- Organizational skills
- Development and monitoring of care plans
- Multidisciplinary team collaboration
- Care coordination
- Medicaid Waiver Services
Timeline
1915(i) Supervising Care Coordinator
Better Together ND
03.2026 - Current
1915(i) Care Coordinator
Better Together ND
04.2025 - 03.2026
Transitional Living Program Coordinator
Dacotah Foundation
01.2025 - 04.2025
Mental Health Technician
Dacotah Foundation
03.2022 - 01.2025
Bachelor of Science - Psychology
NDSU