JENNI WHITESEL, RCS
Jacksonville,FL
Summary
Diligent, meticulous and reliable Clinical Education Specialist with a reputation for consistently delivering high quality procedural outcomes and unparalleled training to physicians and hospital staff. Proven history of expert critical thinking, analysis and therapy awareness to deliver superior care in high-pressure, fast-paced environments. Multitasker capable of prioritizing clinical and operational tasks in a dynamic setting while continuing to improve quality of life in a highly competitive market.
Overview
15
15
years of professional experience
Work History
Sr. Clinical Specialist TMTT
Edwards Lifesciences Corp.
Remote
11.2020 - Current
- Focused expert trainer and case support for physicians and hospital staff geared towards cutting edge, complex technologies relating to tricuspid and mitral valve therapies
- Executes in-service educational programs to include physicians didactic training, wet lab, dry bench and simulator interaction
- Documents procedural case observations and critical findings for continued education and training updates in accordance with clinical trial inclusion and exclusion data points
- Develops training curriculum, materials and tools based on clinical trial experience and case outcomes
- Conducts communication forums such weekly debrief meetings, case screenings and planning calls
- Supports structured site initiation visits , on-site training updates and refresher education for implanting physicians and hospital staff
- Ensure device accountability by tracking location of all clinical trial devices
- Help manage inventory to include par levels, expiration dates and initiate shipments and returns of investigational products according to regulatory and company guidelines
- Collaborate with product development teams to provide feedback on device iterations and new device development
- Collaborate with investigational and clinical research staff to manage logistics associated with investigational meeting attendance, protocol and device training
- Preceptor for trainees
Watchman Clinical Specialist
Boston Scientific Corp
Jacksonville , FL
10.2019 - 10.2020
- Therapy consultant supporting numerous left atrial appendage closure cases per week
- In charge of starter accounts, providing adequate education and demonstration, setting up mock procedures prior to go-live for physician's and staff members
- Evaluated echocardiograms and CT scans to identify proper Watchman candidates
- Strategized with valve coordinators promoting therapy and aiding in growing program potential through multiple resources including ZOOM training and on-site presentations for referring physicians and patients
- Provided guidance throughout procedures identifying anatomy and offering considerations for satisfactory device placement
- Demonstrated high level of proficiency in echocardiography and fluoroscopy throughout case support
- Developed strategies in order to grow business in a high performance territory working closely with territory manager as well as regional team.
- Maintained necessary product inventory for each account
Clinical Education Specialist. MitraClip
Abbott Vascular Inc
, AL, MS, FL
04.2018 - 10.2019
- Educated physicians and clinical staff aiding in understanding complex transcatheter heart procedures
- Proctored numerous cases per week in highly productive territory comprised of 13 implanting sites
- Actively engaged in territorial business plan each quarter
- Promoted and devised strategies for therapy development, awareness and overall territorial expansion through implementing knowledge competencies and key trainings
- Encouraged territorial growth by recognizing and educating referring physicians and initiating startup sites
- Provided echo training for technologists and physicians to develop and understand procedural protocols pre and post surgery per registry requirements
- Reviewed multimodality imaging while coordinating with implanting team to develop necessary care plan to ensure patient safety and long term device stability
- Supported account manager with daily operational functions and overall territorial requirements
- Preceptor role for new hires
- Traveled to additional territories when needed for case coverage and team support
- Adapted well to frequent schedule changes
Clinical Sales Specialist
GE Healthcare
Franklin, Tennessee
10.2016 - 04.2018
- Maintained extensive territory with over 200+ accounts within 3 states
- Developed individualized training programs for various hospitals, including surgical OR, electrophysiology, catheterization, echo and vascular labs as well as outpatient practices
- Provided excellent product knowledge to potential clients while demonstrating a variety of systematic functionalities
- Implemented customer education presentations and in-house classroom lectures to enhance product understanding directly related to staff including doctors, administration, fellows, and technologists
- Supported trade shows and educational conferences
Echocardiographer
Sentara Norfolk General, Heart Hospital
Norfolk, Virginia
10.2010 - 11.2016
- Inpatient and outpatient schedule including a vast range of echocardiogram studies
- Preformed preliminary reports on every patient
- Excellent patient care standards practiced with each examination
- Assisted with ICAEL accreditation procedure
- Epic and Radiant software knowledge.
- Team Leader Role; handled overall workflow while providing clear communication to peers in fast-paced environment
- Preceptor role; provided training to students geared towards echocardiography techniques and interpretation, education with ultrasound machine processes and quality care
Echocardiographer, Technical Lab Director
Cardiology Associates of Bon Secours
Suffolk, Virginia
05.2013 - 10.2016
- Worked independently traveling between two busy location
- Performed transthoracic, stress echocardiograms and preliminary reporting
- Technical Lab Director; maintained ICAEL accreditation for both offices
- Prepared correlation documentation and organized semi-annual quality improvement meetings
- Created and revised lab policies and procedures in compliance with ICAEL standards
- Participated as a member on the Bon Secours Wellness Committee while acting as a Wellness Coach for staff
Education
Tidewater Community College
Virginia Beach, VABachelor of Science - Information Technology and Cybersecurity
Strayer University
Virginia Beach, VA07.2023
Cardiovascular, Echocardiography
Sentara College of Health Sciences
Chesapeake, VA05.2010
Skills
- Expert medical device proctor/trainer with over 1,000 cardiac-related cases traveling throughout the US and Canada
- Proficient in multi-modality ultrasound, reading and interpreting echocardiograms and cardiac CT scans
- Experienced with 3mensio, Radiant, and Intelemage
- Adaptable to various clinical settings
- Proficient in fluoroscopy and echo-guided procedures including ASD and PFO closures, heart transplant biopsies, LVAD interrogation and various structural heart therapies
- Formulates education trainings for accounts including CME eligible
- Prevalent knowledge with GE Vivid ultrasound systems, Philips, Esaote and Acuson
- Extraordinarily motivated to build strong rapports with each customer
- Maintains exceptional communication between sales reps, field engineers, applications team and management
- Comprehensive problem solving skills
- On-call for customers needing assistance and trouble shooting
- Maintains highly extensive geographical territory and daily schedule
- Manages expense reports and travel arrangements
- Assists with sales presentations and trade shows
Accomplishments
- Registered Cardiac Sonographer through Cardiovascular Credentialing International.
- Basic Life Support.
Additional Information
- Clinical Excellence Award
- Stutts Leadership Award
- Certified Medical Device and Echo Proctor
Timeline
Sr. Clinical Specialist TMTT
Edwards Lifesciences Corp.
11.2020 - Current
Watchman Clinical Specialist
Boston Scientific Corp
10.2019 - 10.2020
Clinical Education Specialist. MitraClip
Abbott Vascular Inc
04.2018 - 10.2019
Clinical Sales Specialist
GE Healthcare
10.2016 - 04.2018
Echocardiographer, Technical Lab Director
Cardiology Associates of Bon Secours
05.2013 - 10.2016
Echocardiographer
Sentara Norfolk General, Heart Hospital
10.2010 - 11.2016
Tidewater Community College
Bachelor of Science - Information Technology and Cybersecurity
Strayer University
Cardiovascular, Echocardiography
Sentara College of Health Sciences
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