Organized and dedicated individual with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
Work History
Salon Coordinator
HAIRAJUKU Salon
Redlands, CA
09.2021 - Current
Managed salon's master calendar to organize customer appointments, employee schedules and special events.
Greeted patrons upon arrival at salon, offering prompt, courteous service.
Introduced new methods, practices and systems to reduce turnaround time.
Handled all payments and refunds, making sure that charges and correct tax were applied.
Maintained client waiting area, ensuring that it was kept clean at all times.
Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory and delegating tasks.
Worked to continuously increase salon business through effective sales, service and operations policies.
Telemetry Monitor Technician/Unit Secretary
San Antonio Regional Hospital
Upland, CA
05.2015 - 06.2021
Monitored and documented heart rhythms according to physicians' orders.
Demonstrated in-depth understanding of telemetry equipment functions.
Observed and evaluated cardiac activity and reported changes to medical staff.
Followed all protocols to respond to irregular cardiac activity.
Monitored inventory levels and advised management of need for replenishment.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Completed patient intake for continued inpatient care.
Managed incoming calls and directed to appropriate staff or patient.
Administrative Assistant
Lee Hecht Harrison
Irvine, CA
01.2012 - 02.2016
Executed record filing system to improve document organization and management.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and submitted purchase orders to maintain stock levels.
Accurately handled data entry for clients into company-based software.
Scheduled office meetings and client appointments for staff teams.
Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
Offered technical support and troubleshot issues to enhance office production.
Education
Certificate/ License Program - Emergency Medical Technology
Moreno Valley College
Moreno Valley, CA
05.2001 -
High School Diploma -
Canyon Springs High School
Moreno Valley, CA
05.2001 -
Skills
Customer interaction
Timeline
Salon Coordinator
HAIRAJUKU Salon
09.2021 - Current
Telemetry Monitor Technician/Unit Secretary
San Antonio Regional Hospital
05.2015 - 06.2021
Administrative Assistant
Lee Hecht Harrison
01.2012 - 02.2016
Certificate/ License Program - Emergency Medical Technology