Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Interests
Timeline
Generic

Jennica Saens

Scheduling Coordinator
McCarran,NV

Summary

Spirted Scheduling Coordinator versed in planning and coordinating workflow. Supervises schedules and projects for timely completion. Excellent interpersonal, leadership, communication and organizational skills. Friendly administrative professional offering excellent client engagement and telephone etiquette skills. A dependable Scheduling Coordinator promoting efficiency in shift staffing, making travel arrangements and handling employee timekeeping. Astute Scheduling Coordinator recognized for quickly analyzing and recognizing problems and finding efficient and cost-effective solutions. Expertise in warehouse management, distribution and inventory control. Coordinated and prepared documentation detailing production requirements and schedules to maintain supply levels. Cross-functional collaborator effective at understanding requirements and devising successful solutions. Resilient and adaptable in dynamic environments.

Overview

5
5
years of post-secondary education
10
10
years of professional experience

Work History

Scheduling Coordinator

Wal-Mart
McCarran, NV
03.2020 - Current
  • Gathered employee data to develop monthly work schedules, enabling proper staffing for all departments for each shift.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Requisitioned materials to restock inventory and obtain goods for Inbound production.
  • Scheduled deliveries of Essential materials by specified time to begin production on time.
  • Input data in Microsoft to create updated status reports for quick reference of project progress and deadlines.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Developed weekly production status reports for supervisor and manager.
  • Led team of Three scheduling coordinators.
  • Prearranged equipment for production to keep tasks and workers on schedule.
  • Set up Live deliveries appointments with customers.

Lab Technician

Agru
Fernley, NV
02.2018 - 03.2020
  • Oversaw items in inventory and reordered before supplies diminished.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Regularly exceeded daily sales and product add-on quotas.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.

Store Manager Candidate

Tacobell
Fernley, NV
04.2011 - 02.2016
  • Reduced operational risks while organizing data to forecast performance trends.
  • Upheld great standards of leadership for employees, consistently leading by example for best-in-class restaurant work.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Maintained cleanliness and organization of restaurant workspace, working closely with employees to systemize tasks.
  • Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
  • Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Drafted invoices for completed work.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

Picker/Packer

Amazon
Fernley, NV
11.2012 - 03.2014
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Directed weekly product cycle counts and corrected errors in warehouse inventory system.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Education

High School Diploma -

Hardin County High School
Elizabethtown, KY
08.2007 - 05.2011

Cosmetologist - Cosmetology

Redken
Reno, NV
02.2018 - 06.2019

Skills

Confidentiality requirements

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Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 25 staff members.
  • Resolved product issue through consumer testing.

Software

Microsoft

Interests

Having a great team with communication

Timeline

Scheduling Coordinator

Wal-Mart
03.2020 - Current

Lab Technician

Agru
02.2018 - 03.2020

Cosmetologist - Cosmetology

Redken
02.2018 - 06.2019

Picker/Packer

Amazon
11.2012 - 03.2014

Store Manager Candidate

Tacobell
04.2011 - 02.2016

High School Diploma -

Hardin County High School
08.2007 - 05.2011

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Jennica SaensScheduling Coordinator