Jennice Chavez
Joliet,IL
Summary
Energetic Communications professional bringing robust background in engineering messages to boost company image and preparing supporting professionally written materials. Driven to craft targeted messaging to promote and inform general public of events, promotions and campaigns. Experienced in leveraging detailed analytics reports to monitor success.
Overview
8
8
years of professional experience
Work History
COMMUNICATIONS CONSULTANT II
Blue Cross and Blue Shield of Illinois
05.2022 - Current
- Develop promotional campaigns and create branded collateral pieces
- Established positive media relations, securing coverage in high-profile publications to increase brand recognition.
- Monitored effectiveness of various campaigns and communication strategies.
- Strengthened relationships with key stakeholders by maintaining open lines of communication throughout projects from initiation to completion stages.
- Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
- Developed social media calendar, which included scheduling email blasts, social media posts, marketing campaigns, and website updates.
- Implemented and maintained editorial calendar for my client's social media channels, which helped reach KPIs.
ACCOUNT REPRESENTATIVE
USG Corporation
01.2020 - 04.2022
- Collaborate with the sales team and plant personnel to seek resolutions
- Assist customers with RTQ requests and orders
- Build relationship with customers across the nation with direct responsibility in the Southeast region
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
NEWS PRODUCER/COMMUNICATIONS COORDINATOR
NBC Telemundo Chicago
10.2016 - 03.2018
- Produced daily newcast
- Produced high-quality news segments by researching, writing, and editing content for daily broadcasts.
- Monitor news-gathering operations to ensure utilization of all news sources, such as press releases, radio, wire services and television.
- Reviewed and edited colleagues' scripts for improved flow and voice.
- Worked closely with graphics department to create visually appealing elements that complemented story content.
Education
BACHELOR OF ARTS (B.A) IN JOURNALISM -
COLUMBIA COLLEGE CHICAGO
12.2012
Skills
- Sprinklr and Viva Engage
- Organized media events and interviews to maximize exposure
- [Specialization] media knowledge
- Corporate Communications
- Social Media Strategy
- Media Relations
- Media training
- Multimedia storytelling
- Social Media
- Content Development
- MS Office
Languages
Spanish
Full Professional
Timeline
COMMUNICATIONS CONSULTANT II
Blue Cross and Blue Shield of Illinois
05.2022 - Current
ACCOUNT REPRESENTATIVE
USG Corporation
01.2020 - 04.2022
NEWS PRODUCER/COMMUNICATIONS COORDINATOR
NBC Telemundo Chicago
10.2016 - 03.2018
BACHELOR OF ARTS (B.A) IN JOURNALISM -
COLUMBIA COLLEGE CHICAGO
Similar Profiles
RESHMA RAJURESHMA RAJU
Government Programs Care Manager III at Blue Cross and Blue Shield of IllinoisGovernment Programs Care Manager III at Blue Cross and Blue Shield of Illinois
Tera HumphreyTera Humphrey
Senior Marketing Communications Consultant at HCSC - Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & TexasSenior Marketing Communications Consultant at HCSC - Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas
Allison RanceAllison Rance
Holistic Health Specialist at Blue Cross Blue Shield of IllinoisHolistic Health Specialist at Blue Cross Blue Shield of Illinois
Karli PuleoKarli Puleo
Central Transporter at Silver Cross HospitalCentral Transporter at Silver Cross Hospital
Jasmine TuckerJasmine Tucker
Progressive Care Registered Nurse at Loyola University Medical CenterProgressive Care Registered Nurse at Loyola University Medical Center