Jennie Adeyemo
Fort Lauderdale,FL
Summary
Dynamic and results-driven Senior Sales Manager with 7+ years of experience accelerating growth across B2B and B2C verticals—especially Fashion, Home, Lifestyle, and Healthcare. Proven track record of leading high-performing sales teams, scaling merchant partnerships, and exceeding revenue targets in fast-paced, startup-to-scale fin-tech and traditional banking environments. Adept at strategic planning, cross-functional collaboration, and sales process optimization. Deeply familiar with consumer finance trends and the evolving expectations of modern merchants. Strong believer in data-informed decision-making, creative problem solving, and a customer-first mindset.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales Manager
Affirm
05.2022 - 06.2025
- Led sales and growth strategy across key verticals, generating $33.7M GMV and $1.5M in revenue in Year 1—exceeding goals by 20%.
- Scaled team and impact in Year 2: 400+ new account acquisitions, $38.7M GMV, and +46% over target, while directly managing a team of 5-6 Account Executives.
- Built and executed strategic territory and account plans aligned with company objectives and market trends, leveraging deep understanding of merchant pain points.
- Coached and developed AEs on sales best practices, opportunity management, and pipeline forecasting—resulting in consistent quota overachievement.
- Partnered with Product, Marketing, and Customer Success to drive GTM alignment and merchant activation strategies.
- Negotiated complex vendor and partner agreements, ensuring optimal terms while strengthening long-term relationships.
- Championed use of CRM (e.g., Salesforce) and productivity tools (Google Workspace, Slack, etc.) to streamline workflows and enhance team performance.
- Played key role in hiring and onboarding top talent, fostering a culture of performance, accountability, and continuous learning.
- Regularly assessed competitive landscape to refine positioning and messaging in a dynamic, fast-evolving market.
- Represented company at industry events and conferences to network, uncover opportunities, and stay ahead of fin-tech/ financing trends.
Senior Sales Manager
American Express
07.2016 - 05.2022
- Increased monthly billed business revenue from $6.6M to $24M and exceeded goals for sales, revenue and profit margins by 175%-200% against both acquisition and billed business goals.
- Teams responsible for acquisition and growth of Business clients revenue $4M+ in annual revenue.
- Managed 10 sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
- Formulated and presented innovative strategies to team members and executives to strengthen sales plans and improve performance.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Worked closely with other departments to promote products and marketing campaigns.
- Scheduled and led department staff meetings, projects and functions to encourage and inspire colleagues.
- Team secured new accounts by strategically pursuing leads, generating over $2M in revenue monthly.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Held collaborative internal meetings with colleagues in compliance, marketing, implementation and leadership to identify selling hurdles and offered insight into best remedy.
- Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
Corporate Credit Manager
American Express
03.2020 - 03.2021
- Trained and mentored new employees on collection methods, documentation requirements and performance strategies on Corporate Accounts.
- Team contacted corporate client customers (Accountant to C-level Executives) to discuss late payments and options for remitting amounts due.
- Interim position during COVID-19 to help Credit Collection partners minimize risk and collect payment due on delinquent accounts.
- Recommended and implemented techniques to improve productivity and cut costs for company
- Reported on and recommended actions related to financial stability of potential clients
- Referred delinquent accounts to collections department or outside resources.
- Prepared and delivered performance reviews of 9 collections agents to support continuous improvement of department.
- Team collected over $10M+ from delinquent Corporate clients in 9 months.
Inside Sales Consultant
American Express
09.2015 - 07.2016
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Completed 75-100 daily cold calls and achieved average customer conversion rate of 85%.
- Answered customers' questions regarding products, prices and availability.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Used CRM software to maintain detailed contact logs and account records.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed and recorded leads from outbound telephone marketing.
Credit Collections Special Customer
American Express
03.2014 - 08.2015
- Documented interactions in computer database and updated information.
- Adhered to established guidelines to increase profits and collect supplier payments.
- Contacted clients with past-due payments and actively monitored payments due from clients.
- Researched accounts and completed due diligence to resolve collection problems.
- Filed and addressed employee complaints in accordance with company policies and government regulations.
- Set up and updated customer accounts and CRM with interactions, payments and personal information.
- Processed payments and applied to customer balances.
Digital Servicing Team Specialist
American Express
09.2012 - 03.2014
- Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Handled incoming customer inquiries via chat/email and/or phones.
- Tested programs for greater team implementations.
Credit Risk Customer Care Specialist
American Express
08.2008 - 09.2012
- Managed billing, service and account issues for consumer and small business customers.
- Verified accuracy of customer account information and updated when necessary.
- Defused customer concerns with exceptional conflict and problem resolution skills.
- Updated customer accounts and system database with latest details to support accuracy and efficiency in future interactions.
- Used exceptional communication to connect with customers, assess needs and present solutions.
- Preventing impending loss and increasing profitability through negotiation and enforcement of repayment on delinquent accounts.
Education
Bachelor of Science - Biology
Florida Atlantic University
Boca Raton, FL05.2008
Skills
- Sales Leadership & Team Development
- Territory & Account Planning
- Strategic Partnerships & Merchant Acquisition
- Contract Negotiation & Deal Structuring
- Fin-tech, BNPL & Financing Solutions
- Performance Coaching & KPI Management
- Cross-Functional Collaboration
- CRM Systems (Salesforce, Google Workspace, Microsoft office, LinkedIn Sales Nav, etc)
- Revenue Growth & Forecasting
- Startup & Scale-Up Sales Strategy
Accomplishments
- Created and implemented department-wide budget for all Sales Senior Manager colleagues 2021.
- Spear-headed, interviewed and hired over 50 new colleagues for the department in collaboration with recruitment and leaders.
- 2019 American Express Sunrise Fl Tribute Award Winner for cross-collaboration and problem solving.
- 2019 Fireside Chat panelist with VP Anna Mars
- Named "Highest Charge Volume Middle Market Team" in 2019 and 2018.
- American Express Chairman Award 2018
- Promoted to Middle Market Sales Manager after 18 successful months as a Small Business Sales Manager.
- Named "Manager of the Year" in 2017.
- American Express Global Commercial Sales Unicorn Award for transformational leadership in Compliance.
Certification
- Delegating, Harvard ManageMentor - 09/2018
- Strategic Thinking, Harvard ManageMentor - 09/2018
- Persuading Others, Harvard ManageMentor - 09/2018
- Difficult Interactions, Harvard ManageMentor - 09/2018
Timeline
Sales Manager
Affirm
05.2022 - 06.2025
Corporate Credit Manager
American Express
03.2020 - 03.2021
Senior Sales Manager
American Express
07.2016 - 05.2022
Inside Sales Consultant
American Express
09.2015 - 07.2016
Credit Collections Special Customer
American Express
03.2014 - 08.2015
Digital Servicing Team Specialist
American Express
09.2012 - 03.2014
Credit Risk Customer Care Specialist
American Express
08.2008 - 09.2012
Bachelor of Science - Biology
Florida Atlantic University
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