Jennie Baker
Supervisor
Ocala,US
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
21
21
years of professional experience
Work History
Supervisor/Quality Assurance and Quality Control Manager
RTS, Inc.
12.2021 - Current
- Lead/work with my crew to remodel rent a center stores throughout the east coast and surrounding states. This includes remove/install LED lights, prep and paint all walls and trim, demolish old and install new TV wall, remove/install new carpet and molding, moving/building furniture, as well as cleaning. All jobs had approval/disapproval sign off sheets that were all met with high approval grades.
- Oversaw daily operations to ensure compliance with safety protocols and company policies.
- Trained and mentored staff in best practices for efficiency and productivity.
- Implemented process improvements that enhanced workflow and reduced operational delays.
Painter
Melton Hodges painting
12.2020 - 12.2021
- Survey new projects for future work
- Fully prep and prepare jobs for Paint/Stain
- Selected appropriate materials and tools to ensure optimal results and customer satisfaction.
- Applied various painting techniques to achieve high-quality finishes on residential and commercial properties.
Crew Leader
Dunlap painting
01.2017 - 11.2020
- Lead a 4 person crew on special projects and construction jobs. Keep track of employees hours and responsibilities. Make sure all supplies are available when needed. Keep crew moral up and positive.
- Trained and mentored new crew members on safety protocols and operational procedures.
- Coordinated workflow among team members to optimize productivity on job sites.
- Conducted regular inspections to maintain standards of quality and cleanliness in work areas.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
Cashier/Lawn and Garden Associate
True Value Company
11.2015 - 12.2016
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries, providing knowledgeable service and recommendations.
- Processed customer transactions efficiently and accurately at point of sale.
- Built relationships with customers to encourage repeat business.
- Handled cash management duties, ensuring proper change distribution and register balancing.
- Implemented strategies to reduce wait times during peak hours, improving overall efficiency.
Beekeeper
James lien-canada beekeeping
01.2013 - 09.2015
- Load and unload pallets of bees
- Sell and deliver honey to consumers.
- Managed hive health through regular inspections and disease monitoring.
- Implemented efficient honey extraction processes to maximize yield.
- Developed strategic plans for hive management to improve productivity and sustainability.
- Oversaw seasonal operations, ensuring timely preparation for pollination cycles.
- Scraped out parasites and removed vermin such as birds and mice.
- Boosted pollination efficiency by strategically placing hives in areas with abundant flora for bees to forage.
- Maximized honey extraction with efficient use of specialized equipment such as extractors, uncapping knives, and settling tanks.
- Built and maintained positive relationships with local landowners, securing prime locations for placing apiaries that contributed to successful honey production.
- Maintained orderly condition and cleanliness of hives by regularly checking colonies for larvae and pests.
Manager
Finn's Island Style Grub
09.2010 - 11.2012
- Pick up any food and money needed for the day.
- Prepare cash drawer and food needing to be prepped.
- Cook during lunch rush.
- Cultivated a positive work environment, enhancing team morale and reducing employee turnover.
- Accomplished multiple tasks within established timeframes.
- Clean and organize restaurant.
- Streamlined daily operations to enhance service efficiency and customer satisfaction.
- Led team training initiatives, fostering skill development and improving performance.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Coordinated staff schedules, ensuring adequate coverage during peak hours to maximize productivity.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Waitress/cook/oyster shucker
Bayou on the Beach cafe
01.2008 - 08.2010
- Prep food for the day. Wait tables. Clean and organize restaurant. As well as cook food, shuck oysters, and serve drinks. Manage kitchen during dinner rush.
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction.
- Managed food and beverage orders efficiently, ensuring timely delivery to patrons.
- Maintained cleanliness and organization of dining areas, adhering to health standards.
- Implemented upselling techniques to boost sales and increase average check totals.
- Developed strong relationships with regular customers, encouraging repeat business through personalized service.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Part owner
Florida Saves, LLC.
01.2005 - 01.2008
- Part owner of business. Manage jobs to perform. Including sending invoices and receiving payments.. jobs performed and include..Pool maintenance, lawn services, tile work, plumbing, as well as building furniture. Following up with customers to insure satisfaction.
- Managed daily operations, ensuring smooth workflow and resource allocation.
- Developed operational strategies to enhance efficiency across various business functions.
- Implemented cost-reduction initiatives, optimizing resource utilization and reducing overhead costs.
- Analyzed market trends to inform strategic decision-making and business growth.
- Provided exceptional customer service, securing repeat clients and generating positive word-of-mouth referrals for the business.
- Built a loyal clientele base through personalized attention to client needs and consistently delivering outstanding results on every project undertaken.
Education
No Degree - Law/Art
JR Arnold High
Panama City Beach, FLSkills
- Management expertise
- Experienced landscaper
- Experienced in construction projects
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Inventory control
- Analytical thinking
Accomplishments
Leading 4 seperate crews on 5 month runs to remodel a total of 88 stores!
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Supervisor/Quality Assurance and Quality Control Manager
RTS, Inc.
12.2021 - Current
Painter
Melton Hodges painting
12.2020 - 12.2021
Crew Leader
Dunlap painting
01.2017 - 11.2020
Cashier/Lawn and Garden Associate
True Value Company
11.2015 - 12.2016
Beekeeper
James lien-canada beekeeping
01.2013 - 09.2015
Manager
Finn's Island Style Grub
09.2010 - 11.2012
Waitress/cook/oyster shucker
Bayou on the Beach cafe
01.2008 - 08.2010
Part owner
Florida Saves, LLC.
01.2005 - 01.2008
No Degree - Law/Art
JR Arnold High