Dynamic and well-educated professional offering excellent skills in client relations and program management. Highly developed research skills coupled with writing and design creativity. Consistently tasked to high-dollar project pursuits. Well-coordinated in organizing project milestones and team assignments to carry out effective marketing campaigns. Proficient in successful marketing strategies and team-oriented approaches for accomplishing marketing objectives. Multifaceted and self-motivated with superior work ethic, meticulous attention to detail, and methodical mentality. Resourceful and versatile professional with 9 years of experience developing and coordinating programs.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sr. Program Coordinator
The Brand Pillars
Los Angeles, CA
05.2022 - Current
Prepared periodic reports, financial statements and records on program activities, progress and status for management.
Explained program offerings and requirements to participants and answered related questions.
Conducted research and planning necessary to assist with program evaluation, assessment, and reports.
Reviewed applications and documentation independently or in conjunction with owner to make decisions pertaining to programs.
Utilized appropriate promotional or marketing methods to recruit program participants and staff.
Analyzed current program spending and shared cost-saving measures with director to increase savings to bottom line.
Consulted with staff on resolution of complex service issues.
Handled administrative procedures to meet objectives set by executive level management.
Recruited, interviewed and hired staff.
Provided hands-on and proactive leadership to staff.
Scheduled and developed program activities in accordance with program needs.
Delegated tasks to staff leads/staff during daily activities and organized events.
Facilitated educational workshops, meetings and conferences associated with program.
Evaluated program effectiveness to develop improved methods.
Evaluated work of staff to maintain quality and effectiveness of resources.
Prepared and maintained budgets, personnel records and training manuals.
Determined organizational policies regarding program eligibility, requirements and benefits.
Sr. Project Manager/Owner
Jeneral Management & Consulting
Oxon Hill, MD
01.2017 - Current
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
Conceptualized, produced, directed, and edited client video content using multiple video editing software including Final Cut Pro.
Conceptualized, creative directed, photographed, collect, and organize all client/artist assets (photos, artwork, logos, music, bio, etc.)
Communicated project plans and progress to key stakeholders and project contributors.
Oversaw internal and external projects by reviewing activities, maximizing efficiency, and increasing collaboration and communication transparency.
Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
Kept project on schedule and within budget while serving as project leader.
Created and approved artwork proofing, strategized and selected artist's single and album digital audio and digital video releases.
Closely collaborated with project members to identify and quickly address problems.
Recorded all project costs and expenses and aligned with project budget.
Gathered project requirements through interactions, meetings, and walkthroughs with potential application users and to develop business requirements documents (BRD), functional requirements documents (FRD), and user mockups.
Draft agreements for music videos and independent contractors, as well as various authorization forms.
Managed day-to-day business operations.
Aligned branding initiatives and sales strategies with client/artists goals.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
EVENT ACTIVATION COORDINATOR
NUDAWN MARKETING GROUP INC
Bowie, MD
10.2016 - 04.2019
Improved brand standing in marketplace, in addition to brand awareness within local populations, via preparation and implementation of on-site events at IKEA stores.
Coordinated agenda for formal ceremony held on day of grand opening, as well as for entire week of grand-opening festivities.
Arranged and managed performances by 15+ live entertainment and talent vendors throughout grand-opening week.
Confirmed active involvement of over 100 customers/campers during week of grand-opening celebrations.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Fostered relationships with local and national vendors to obtain best price, quality, and delivery of products.
Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
Organized, coordinated, and deployed IKEA Grand Opening events for over 50,000 attendees while focusing on delivering superior customer service.
Enhanced client satisfaction ratings by managing show logistics and vendor functionality needs to meet demands.
Coordinated schedules and timelines for events.
Executed on-time and under-budget project management on complex issues for senior leadership.
SPECIAL PROJECTS COORDINATOR
STORY MKTG
Washington, DC
11.2014 - 01.2019
Operated in close collaboration with Chief Executive Officer to finalize, as well as routinely evaluated, complex projects for high-profile clientele.
Conducted thorough research studies and investigations, thus informing projects with latest, pertinent data and information prior to commencement of project work.
Supervised high-performance, cross-functional project teams consisting of Contractors, Managers, and Team Leads.
Contributed actively to Eighty5 Cigars project, helping team to secure celebrity partner, managing project workflow, and participated in naming original cigar blend.
Performed production management duties, negotiating with external vendors, and managing client expectations.
Managed online communications from social media, email, and website sources.
Maintained open communication by presenting regular updates on project status to clients.
Reported regularly to managers on project budget, progress, and technical problems.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Identified issues, analyzed information, and provided solutions to problems.
Demonstrated respect, friendliness, and willingness to help wherever needed.
PRODUCTION MANAGER
BLIS FM | MINDSTREAM RADIO
Washington, DC
04.2017 - 07.2018
Proposed fresh ideas, as well as potential on-air talent, for podcast show to key stakeholders and decision-makers.
Uploaded original content and administered profiles hosted on major social networking platforms, such as Instagram, Twitter, and Facebook.
Established and maintained positive, mutually beneficial connections with all on-air talent and guests while scheduling them to corresponding show times.
Held accountability for broadcast-day floor management, as well as assistant technical direction tasks and duties.
Contributed to podcast branding and marketing on social media to expand audience reach by 5%.
Helped to reorganize and restructure podcast, as well as booked major guests.
Prepared media stages for rehearsal, recording, and live broadcasts.
Monitored production operations for quality and compliance with standards.
CONTENT MANAGER
SELECT.
Washington, DC
02.2016 - 12.2017
Managed content distribution to online channels and social media platforms.
Used content management system to analyze user engagement and traffic metrics.
Revamped email marketing strategies to increase open and click-through rates by 2%.
Utilized analytics and site metrics to determine areas of improvement.
Maintained content marketing calendar to schedule creation and delivery deadlines.
Led team of three freelance social media contributors to oversee results of job performance.
Approved, reviewed, and edited content flowing to social media platforms.
TRAFFIC COORDINATOR
COMCAST
Atlanta, GA
04.2011 - 01.2016
Scheduled and ensured commercial advertisements air on cable networks per client’s contract.
Retained individual 99.1% run-rate results to positively contribute to team.
Input titles of client advertisements into database and entered instructions for ad airing.
Reviewed contracts for accuracy and worked to resolve issues with changes or missing copy instructions.
Maximized billing opportunities by evaluating sold and scheduled inventory and adjusting commercial placement daily.
Sent final schedules to insertion department.
Performed order verification report and reconciled against advertising contract.
Reviewed and managed unverified spots.
Assisted in maintenance of files, handled billing inquires, communicated to appropriate party when regarding late or missing copy, and worked on special projects as assigned.
AUDIO COORDINATOR
NBA TV
Atlanta, GA
10.2009 - 06.2013
Coordinated with various radio stations throughout US and Canada to acquire feeds for each scheduled NBA game.
Maintained and managed audio log for duration of each NBA game. Trained five new employees to operate League Pass Audio software.
Assisted highlights editors with on-air and online game highlight content for NBA TV and NBA.com.
Served as Lead Coordinator for League Pass staff during NBA All-Star and NBA Finals.
TV PRODUCER
MAD FACE TV
Atlanta, GA
11.2008 - 05.2009
Guided producers and engineers in best story development practices and sound design concepts to encourage innovation in production technique.
Coordinated with producers and on-air talent to create program content, new ideas and segments.
Maintained project costs through careful budgeting and monitoring of expenditures.
Collaborated with network executives to define and propel organization's mission and vision.
Researched, developed and pitched stories that reflected unique sensibilities of urban network brand.
Developed schedules for production, editing and duplication for timely delivery.
Presented production ideas and determined creative scenarios for production and delivery.
Devised and implemented strategies to create new revenue streams and cut operational costs.
Planned video shoots in studio and remotely by managing production through stages to completion.
STUDIO PRODUCTION ASSISTANT
QVC
West Chester, PA
07.2007 - 08.2008
Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
Developed and implemented show selling and camera blocking strategy with Coordinating and Line Producers.
Conducted quality control for all on-air products.
Edited on air host scripts for each show, prepared show guests and talent for on air call.
Performed lighting cues, choreographed model movement for fashion displays.
Prepared audio feeds for on air guests.
Completed wide range of tasks in diverse filming areas to support operations.
Realigned production schedules to factor in changing conditions such as materials shortages and evolving designs.
Coordinated with producers and on-air talent to create program content, new ideas to assist in upselling or cross promoting products on live air.
Communicated with other crew members via walkie talkies to coordinated production activities.
Maintained schedules, managed deadlines and interfaced with teammates to support production activities.
Stayed alert, active and ready to respond to any request at any time using variety of available resources.
Education
Bachelor of Science - Communications
Bowie State University
Bowie, MD
Skills
Creative Problem Solving
Project planning and development
Relationship Building
Data Collection and Analysis
Team Collaboration
Strong Computer Skills
Client/Vendor Relations
Online Marketing
Content Creation
Troubleshooting
Conduct Research
Excel
Developing Solutions
Video Editing
Presentation Skills
Ability To Prioritize
Staff Development
Staff Evaluation
Standard Operating Procedures
Training Coordination
Certification
Facebook Certified Digital Marketing Associate - 2021