Jennie Gaston
Toledo,OH
Summary
Talented Resturant supervisor with 10 years of experience managing, scheduling and overseeing employees. Highly knowledgeable expert in production with proven methods for improving efficiency. Priority on employee safety in fast-paced environment.
Overview
4
4
years of professional experience
Work History
Sales Associate
Lane Byrant
Toledo, OH
05.2023 - Current
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
Shift Manager
Arbys Resturant
Toledo, OH
09.2022 - Current
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Provided coaching and guidance to team members when necessary to improve performance.
- Inspected work areas regularly for cleanliness and organization standards.
- Upheld company standards and compliance requirements for operations.
General Manager
Burger King
Toledo, OH
08.2020 - 08.2023
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Ensured compliance with local health department regulations regarding food safety standards.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
Education
GED -
Jesup W. Scott High School
Toledo, OH05-1994
Skills
- Customer Needs Assessment
- Money Handling
- Product Promotions
- Outgoing Personality
- Cash Handling
- Guest Relations
- P&L Management
- Schedule Management
- Operations Oversight
- Leader
- Customer Experiences
- Staffing
Accomplishments
Servsafe certified
Timeline
Sales Associate
Lane Byrant
05.2023 - Current
Shift Manager
Arbys Resturant
09.2022 - Current
General Manager
Burger King
08.2020 - 08.2023
GED -
Jesup W. Scott High School