Jennie Globio
San Antonio,TX
Summary
Dynamic professional with a proven track record at SM Department Store, excelling in customer service and retail operations. Demonstrated adaptability and problem-solving skills, enhancing customer satisfaction and streamlining store efficiency. Skilled in teamwork and maintaining high safety standards, contributing to positive work environments and achieving company objectives.
Overview
11
11
years of professional experience
Work History
Sales Associate
SM Department Store
06.2021 - 07.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Deli Clerk
SM Supermarket
05.2018 - 06.2021
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Factory Worker
Hodian
02.2016 - 02.2018
- Used equipment properly to avoid workplace hazards or injuries.
- Adapted to changing production schedules and priorities, demonstrating flexibility and a strong work ethic in meeting company objectives.
- Conducted routine quality checks using precision measuring tools, guaranteeing high standards were met consistently.
- Utilized hand tools and power tools to assemble products, practicing safety measures.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
Assistant Secretary
Barangay Asinan Proper
11.2013 - 01.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Played key role in preparation for audits, gathering necessary documentation and facilitating smooth review process.
- Developed strong working relationships with colleagues through effective collaboration on shared tasks.
Education
High School -
Gordon Heights High School
Gordon Heights Olongapo Philippines 06.1992
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Time Management
- Retail Store Operations
- Reliable and punctual
- Stocking and Receiving
- Positive and professional
- Adaptability and Flexibility
- Friendly and Helpful
Timeline
Sales Associate
SM Department Store
06.2021 - 07.2024
Deli Clerk
SM Supermarket
05.2018 - 06.2021
Factory Worker
Hodian
02.2016 - 02.2018
Assistant Secretary
Barangay Asinan Proper
11.2013 - 01.2016
High School -
Gordon Heights High School
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