Jennie Kilcullen
Brooklyn,NY
Summary
Seasoned Executive Assistant with a stellar 15-year track record providing top-tier secretarial and administrative support to C-suite executives in high-paced environments. Renowned for cultivating robust relationships, demonstrating impeccable interpersonal and communication skills, and adeptly managing multiple tasks with precision. A resourceful and trustworthy team player consistently exceeding expectations with a positive demeanor.
Overview
22
22
years of professional experience
Work History
Freelance Administrative Support for Co-op Board
18 E 18th St Tenants Corp.
04.2020 - Current
- Offered freelance administrative expertise to a Co-op Board, providing essential support in various capacities
- Managed confidential information, correspondence, and communication on behalf of the Co-op Board
- Contributed to the efficient operation of board meetings, ensuring accurate documentation and follow-up
- Undertook diverse administrative tasks, showcasing adaptability and resourcefulness.
Executive Assistant to the Dir. of Security & Facility Services
Paragon Sporting Goods
08.2005 - 04.2020
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Skillfully managed confidential information, heavy call volume, travel arrangements and intricate executive calendars.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Delegated responsibilities to various departments, ensuring seamless progress tracking
- Acted as a key liaison between contractors, NYC agencies, and Paragon Executive Management
- Provided pivotal administrative support for city-wide events, including sponsorship of The New York City Marathon.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
Boutique Modeling Agency (ceased operations in September 2005)
Planit M Management
06.2005 - 08.2005
- Orchestrated international travel and housing logistics for model clients and families
- Oversaw guest interactions, facilitated meetings, and recorded time-sensitive confidential correspondence
- Acted as a key personal assistant to the owner, managing office supplies and call volume efficiently.
- Improved agency's reputation within the industry through consistent professionalism and effective communication with clients and models.
Sales and Front Desk Management
Equinox Fitness
06.2002 - 06.2005
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved and surpassed monthly/yearly sales and renewal goals through innovative outreach strategies
- Collaborated closely with the General Manager and Operations Manager, overseeing a dedicated team.
- Resolved complaints promptly, managed memberships effectively, and ensured timely tracking of personal training appointments.
- Streamlined front desk operations for increased efficiency and improved customer service.
- Trained new hires on company policies, software systems, and best practices for front desk operations, leading to successful onboarding experiences.
- Upheld brand standards consistently while representing the gym professionally in all interactions with guests and colleagues alike.
- Collaborated with team members to improve overall performance, sharing best practices, and offering support as needed.
Education
Bachelor of Arts - Theatre Arts
Marymount Manhattan College
New York, NY05.2002
Skills
- Expert in confidential information management and executive support
- Exceptional interpersonal, communication, and relationship-building skills
- Adept at coordinating events and sponsorships, demonstrating a strong community engagement
- Skilled in managing complex calendars, travel arrangements, and diverse administrative responsibilities
- Remote Office Availability
ACTIVITIES/INTERESTS
Passionate about family time, fitness, photography, and travel. Proven adaptability from a military upbringing, complemented by a background in acting and comedy, showcasing quick thinking and humor in diverse situations.
Timeline
Freelance Administrative Support for Co-op Board
18 E 18th St Tenants Corp.
04.2020 - Current
Executive Assistant to the Dir. of Security & Facility Services
Paragon Sporting Goods
08.2005 - 04.2020
Boutique Modeling Agency (ceased operations in September 2005)
Planit M Management
06.2005 - 08.2005
Sales and Front Desk Management
Equinox Fitness
06.2002 - 06.2005
Bachelor of Arts - Theatre Arts
Marymount Manhattan College
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