Jennie Kline
Tucson,AZ
Summary
Licensed special educator with a strong commitment to enhancing learning experiences. Proven ability to engage with diverse individuals through a blend of educational expertise and customer service skills. Adept at providing essential information and guidance to support student success.
Overview
17
17
years of professional experience
Work History
Front Office Associate
Schulte Hospitality Group
Tucson, AZ
05.2025 - Current
- Managed reservations using hotel management software, ensuring precise booking records.
- Coordinated with housekeeping and maintenance teams to ensure timely room readiness.
- Developed positive relationships with guests, fostering a welcoming environment.
- Executed special projects for management team, supporting organizational goals.
Lead Teacher
Spectrum of Joy Academy
Tucson, AZ
08.2024 - 05.2025
- Developed and implemented targeted strategies that improved student learning outcomes and academic performance.
- Evaluated student progress through assessments and personalized feedback.
- Implemented behavioral management techniques to promote student engagement.
- Led classroom activities that enhanced student engagement and fostered a positive learning environment.
- Collaborated with parents to address concerns and support student development, strengthening home-school connections.
Front Office Lead
The Kalaloch Lodge
Forks, WA
05.2022 - 08.2024
- Supervised front office staff to maintain efficient daily operations.
- Provided exceptional customer service to enhance guest satisfaction.
- Resolved guest inquiries and issues promptly to enhance overall guest experience.
- Coordinated reservations and maintained accurate booking records.
- Trained new team members on front office procedures and systems.
- Delegated tasks to front office staff based on workloads to optimize team performance.
SUBSTITUTE TEACHER
Aberdeen School District
Aberdeen, WA
10.2009 - 03.2020
- Delivered engaging lessons in various subjects to diverse student groups.
- Provided classroom instruction outlined in teacher's lesson plans.
- Managed classroom behavior and maintained a positive learning environment.
- Developed rapport with students to foster a supportive educational atmosphere.
PARA-EDUCATOR
Aberdeen School District
Aberdeen, WA
10.2009 - 03.2020
- Supported students with special needs during classroom activities and transitions.
- Implemented behavioral management strategies to maintain a positive learning environment.
- Collaborated with educational staff to modify instructional materials for diverse learners.
- Facilitated small group discussions to enhance student engagement and understanding.
- Monitored student progress and provided feedback to teachers and parents.
- Assisted teachers in delivering lesson plans and instructional activities.
- Supervised and monitored student behavior in classrooms, hallways, cafeterias, school yards, and other areas.
Education
Bachelor of Science - Counseling
University of Phoenix
Phoenix, AZ12-2028
Bachelors of Arts - Special Education
Western Governors University
Salt Lake City, UT05-2022
Associates of Arts -
Grays Harbor Community College
Aberdeen, WA08-2011
Skills
- Reservation management
- Software proficiency
- Customer service
- Guest relations
- Conflict resolution
- Crisis management
- Performance tracking
- Team collaboration
- Interpersonal skills
Timeline
Front Office Associate
Schulte Hospitality Group
05.2025 - Current
Lead Teacher
Spectrum of Joy Academy
08.2024 - 05.2025
Front Office Lead
The Kalaloch Lodge
05.2022 - 08.2024
SUBSTITUTE TEACHER
Aberdeen School District
10.2009 - 03.2020
PARA-EDUCATOR
Aberdeen School District
10.2009 - 03.2020
Bachelor of Science - Counseling
University of Phoenix
Bachelors of Arts - Special Education
Western Governors University
Associates of Arts -
Grays Harbor Community College