Jennie Lynn Ehlert
North Branch
Summary
Friendly and dependable professional with over 18 years of experience in customer service, administrative support, and client care. Skilled in communication, problem-solving, scheduling, and multitasking in fast-paced environments. Dedicated to delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in every interaction.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Support Manager
LifeWork
North Branch
11.2015 - Current
- Process payroll approvals, manage staff scheduling, and track hours
- Provide personal care and support for clients with varying needs
- Maintain compliance with internal documentation and health standards
Reading Tutor
AmeriCorps
North Branch
10.2021 - 07.2025
- Deliver 1:1 reading intervention to K-3 students based on curriculum goals
- Track student progress using benchmark assessments and maintain records
- Collaborate with teachers to support individual learning needs
- Collaborated with teachers to identify students requiring additional support.
- Monitored student progress and adjusted strategies accordingly.
- Encouraged a positive learning environment through supportive interactions.
- Conducted assessments to evaluate reading comprehension and fluency.
Bingo Worker (Part-Time)
American Legion
North Branch
07.2019 - 08.2022
- Handled ticket sales, nightly cash counts, and customer service
Dispatcher & Cash Clerk
First Transit
Minneapolis
11.2012 - 04.2017
- Coordinated routes and driver schedules in a fast-paced office environment
- Reconciled and deposited daily cash revenues
- Answered calls, documented route logs, and assisted with reporting
Education
Bachelor of Science - Finance
Rasmussen University
Remote12-2026
Associate of Applied Science - Accounting
Rasmussen University
Anoka, MN06.2024
Skills
- QuickBooks
- Microsoft Excel
- Microsoft Word
- Outlook
- Office Suite
- Data Entry
- Financial Recordkeeping
- Payroll Processing
- Scheduling
- Customer Service
- Team Collaboration
- Time Management
- Multi-tasking
- PCA Documentation
- Support
- Customer service
- Time management
- Reading assessment
- Schedule coordination
- Problem-solving
- Training and mentoring
- Office administration
- Support services
- Staff training
- Records management
- Flexible schedule
- Self motivation
- Decision-making
- Excellent communication
Certification
- Certified Assistant (PCA - DHS)
- CDL B with Air Brake
Professional Development Goals
- Earning QuickBooks and Excel Certifications
- Building practical experience in payroll, AP/AR, or tax support roles
- Seeking long-term growth in financial analysis and bookkeeping
Timeline
Reading Tutor
AmeriCorps
10.2021 - 07.2025
Bingo Worker (Part-Time)
American Legion
07.2019 - 08.2022
Support Manager
LifeWork
11.2015 - Current
Dispatcher & Cash Clerk
First Transit
11.2012 - 04.2017
Bachelor of Science - Finance
Rasmussen University
Associate of Applied Science - Accounting
Rasmussen University
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