Jennie McCloud
Gretna,LA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
Work History
Administrator
Prometric
Metairie, LA
06.2020 - Current
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
- Demonstrated thorough knowledge of testing procedures and policies
- Monitored test security and enforced rules.
- Maintained confidentiality of test results.
- 100% of testers where administered and processed daily.
Security Professional
Allied Universal Security Services
Chalmette, LA
05.2019 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored property and investigated areas of suspicion.
- Resolved virus and malware issues with 100% success rate.
Sterile Processing Technician
University Hospital
New Orleans, LA
11.2021 - 04.2022
- Assessed instruments, equipment and containers to promote cleanliness and proper functioning.
- Wrapped trays, instrument packs and sets.
- Verified and maintained proper documents and records for sterilization.
- Identified parameters and sterilization method required for each item to be sterilized.
- 95% of wrapped trays were processed and sterile everyday.
Inspector
Intralox
Hanahan, LA
09.2016 - 12.2018
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams and template specifications.
- Prepared reports detailing findings of inspections, investigations, and tests.
- Upheld codes and regulations governing materials, processes, and procedures.
- Collected 20 samples for testing to accurately compute findings
Retail Store Manager
Dollar General
Gretna, LA
08.2014 - 09.2016
- Managed store organization, maintenance and purchasing functions.
- Trained team members in successful strategies to meet operational and sales targets.
- Resolved customer service issues promptly.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Grew company sales 80% by devising strategic promotional plans capitalizing on changing market conditions
Education
Bachelor of Science - Medical Billing And Coding
DeVry University
Downers Grove, IL01.2025
Skills
- 3M Encoder
- Health Record Index Maintenance
- Diagnostic Codes
- Word Processing Software
- CPT Code Modifiers
- Client Inquiries
Timeline
Sterile Processing Technician
University Hospital
11.2021 - 04.2022
Administrator
Prometric
06.2020 - Current
Security Professional
Allied Universal Security Services
05.2019 - Current
Inspector
Intralox
09.2016 - 12.2018
Retail Store Manager
Dollar General
08.2014 - 09.2016
Bachelor of Science - Medical Billing And Coding
DeVry University
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