Jennie Moore
Mustang,OK
Overview
8
8
years of professional experience
Work History
Owner
Salty Beach Maid Service
Navarre, FL
03.2019 - 10.2022
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
Line Lead
S&B Industries - Foxconn
Hurst, TX
05.2019 - 01.2022
- Provided guidance to team members on safety protocols and quality standards.
- Directed workflow, monitored progress, and ensured deadlines were met.
- Developed strategies for improving efficiency of the assembly line while reducing costs.
- Held daily meetings with team members to discuss objectives for the day's work schedule.
Customer Service Representative
Maid Right Of Keller
Keller, TX
04.2015 - 03.2019
- Assisted approximately 250 customers each month with recurring cleaning and service questions
- Met or exceeded revenue objectives by promoting services to potential customers via lead, promotions, booking in-home estimates and follow-up calls
- Informed customers about billing procedures, processed payments and provided payment option setup assistance
- Consulted with customers to determine best methods to resolve service and billing issues
- Trained employees to meet or exceed Company and Client expectations
Education
IT Network Security
Western Governors University
Salt Lake City, UTSkills
- Business management
- Staff management
- Employee development
- Verbal and written communication
- Financial management
- Courteous demeanor
- Dependable and reliable
- Adaptive team player
Timeline
Line Lead
S&B Industries - Foxconn
05.2019 - 01.2022
Owner
Salty Beach Maid Service
03.2019 - 10.2022
Customer Service Representative
Maid Right Of Keller
04.2015 - 03.2019
IT Network Security
Western Governors University