Jennie Perez
Ontario,CA
Summary
Proven Medical Assistant with a track record of excellence at ST JUDE HERITAGE MEDICAL GROUP, adept in patient-focused care and medical office administration. Skillfully managed inventory, ensuring a 20% reduction in waste through efficient supply monitoring. Known for compassionate patient relations and proficient in Epic, consistently enhancing patient outcomes and confidentiality. Experienced with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant
ST JUDE HERITAGE MEDICAL GROUP
06.2005 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed medical records management, including filing, organizing
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Oriented and trained new staff on proper procedures and policies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Completed EKGs based on patient presentation in office.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Collected and documented patient medical information such as blood pressure and weight.
- Manage in-basket messages
Education
Medical Field
Chaffey College
Rancho Cucamonga, CAMedical Assistant
Bryman College
09.1999
High School Diploma -
Walnut High School
Walnut, CA1996
Skills
- Medical Terminology
- Data Entry
- Medical office administration
- Patient-focused care
- Inventory Management
- Patient Scheduling
- Patient Relations
- Direct Patient Care
- Submitting Referrals
- Compassionate caregiver
- Patient Management
- Vital Sign Monitoring
- Prioritizing stat orders
- Customer Service
- Maintaining confidentiality
- CPR
- Epic
- Clinical Documentation
- Medical Records Management
- Appointment Setting
- Complex Problem-Solving
Certification
BLS
Completed Health Stream 2024
Timeline
Medical Assistant
ST JUDE HERITAGE MEDICAL GROUP
06.2005 - Current
Medical Field
Chaffey College
Medical Assistant
Bryman College
High School Diploma -
Walnut High School
BLS
Completed Health Stream 2024
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