Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
SAP Concur Administrator
Sony Music Entertainment Inc.
02.2020 - Current
Gather requirements to determine necessary configurations for project implementation.
Solve functional and technical issues and work closely with project team from different streams.
Facilitate SAP Concur training for US, UK, CA and LATAM regions.
Support employees with system, troubleshoot and improve operations while providing exceptional service.
Contribute ideas and suggestions in team meetings and maintain team with updates via Jira support tickets.
Work closely with clients to establish specifications and system design.
Prepare test plans and test cases based on the configurations.
Perform UAT testing to uncover bugs and troubleshoot issues prior to application launch.
Analyze import profiles and inspect for failures daily.
Work closely with IT Dept. addressing SSO login issues.
Use report intelligence to create reports and recommended courses of action to upper management.
Manage multiple vendor support teams to resolve client and system issues
Use interpersonal and communication skills in interactions, enriching team collaboration, and build customer relationships globally.
Human Resource Administrative
Newark Liberty International Airport
01.2019 - 11.2019
Performed overall support to HR regional director and attend management meetings.
Ensured coordination and communication with hiring managers, payroll and security offices.
Entered and processed new hire information and records.
Maintained and enter 1-9 information and airport badge information.
Facilitated new hire orientation on weekly basics.
Assisted crew members with various questions and concerns.
Conducted recruitment efforts such as open houses, job fairs and in-person interviews.
Prepared presentation materials, uniforms, ID and proper equipment such as laptops and phones for all new hires.
Maintained company organization charts, employee bulletin boards and directories.
Implemented new approaches, policies and procedures.
Facilitated effective employee relations, training, development, and performance management practice.
Maintained compliance with federal and state regulations concerning employment.
Ensured employee benefits enrollments and termination, election forms, payroll deductions.
Provided administrative support to team.
Executive Assistant
Columbia University, Naomi Berrie Diabetes Center
04.2009 - 05.2018
Provided general administrative support to the founder and director, professors and fundraising director.
Provided excellent customer service via in person, phone and email inquires.
Served as the liaison with all pharmaceutical companies.
Created and maintain spreadsheets, agenda and reports.
Created agenda, correspondence, reports, memorandums, power point presentations and other projects.
Maintained files and created binders for all monthly and yearly reports.
Printed monthly and quarterly statements and reports.
Reviewed and verify accuracy of all distribution materials for meetings.
Organized domestic and international travel arrangements.
Handled reimbursements, payment request, PO and vendor add forms via the CU financial system, SAP.
Reconciled monthly expenses on department credit card.
Created and maintained departmental database.
Scheduled multiple complex calendars, daily phone and email inquiries while using sound judgment.
Executive meeting planning, conferences, seminars and special events.
Worked independently and provided confidential support with all office matters.
Provided logistical planning for events and board meetings and on-site support.
Handled all VIP requests and keep close professional relationship with all VIPs.
Managed and trained interns, volunteers, and monthly physician training programs.
Assisted with interview scheduling and on-boarding new hires and provided cross coverage with others.
Handled all facilities and operation matters including fire safety protocols.
Served as an Ambassador, as the Go-To person for ALL administrative matters.
Denim Production Assistant
Polo Ralph Lauren
09.2007 - 04.2009
Assisted an appointed denim design team to facilitate all aspects from concept to design and final development.
Assisted in seasonal wash development: Photocopying, photographing and organized seasonal wash binders.
Managed rack organization for all milestone meetings.
Attended fittings and take design direction notes.
Assisted as needed in all aspects of daily follow-up/ daily emails with international vendors.
Assisted in managing daily wash comments into PLM/ photographing.
Prepared PLM packages and transfer sketch from Illustrator program.
Pulled specific inspiration as needed for designers.
Assisted in prepping presentation boards for monthly meetings.
Assisted and take direction for preliminary design research.
Managed Data entry PLM marketing.
Prepared line sheets and update as necessary.
Managed sample check in from domestic and international factories.
Performed other duties as assigned.
Education
Associate of Applied Science - FASHION RELATED INDUSTRIES
FASHION INSTITUTE OF TECHNOLOGY
New York, NY
06-2007
Skills
Microsoft Word, Excel, PowerPoint, Outlook Teams; Google Meet; SAP Concur for Travel and Expense, Jira, GDS Travel System
Strong written and oral skills
Strong organizational skills
Attention to detail
Personable and approachable
Customer Relationship Management
Project Planning, Processes and Procedures
Time Zone Management
Administrative support
Team building and leadership
Work Planning and Prioritization
Scheduling
Time management
Calendar management
Problem-solving
Technical support
Languages
Spanish
Native or Bilingual
Interests
Hot Yoga
Pilates
Outdoor Recreation
Road Trips
I enjoy helping others and giving back to the community
Personal Development and Self-Improvement
Timeline
SAP Concur Administrator
Sony Music Entertainment Inc.
02.2020 - Current
Human Resource Administrative
Newark Liberty International Airport
01.2019 - 11.2019
Executive Assistant
Columbia University, Naomi Berrie Diabetes Center
04.2009 - 05.2018
Denim Production Assistant
Polo Ralph Lauren
09.2007 - 04.2009
Associate of Applied Science - FASHION RELATED INDUSTRIES
FASHION INSTITUTE OF TECHNOLOGY
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