Jennie Russo
Abbeville,LA
Summary
An experienced Office Manager with 20+ years of experience offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
20
20
years of professional experience
Work History
Business Office Manager
Hamilton Medical Group, APC.
04.2004 - Current
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate and timely financial processing.
- Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
- Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Improved workflow efficiency by streamlining office processes and implementing new software solutions.
- Developed and maintained effective relationships with company Administrator/CFO to support financial operations.
- Fostered a positive work environment by resolving staff conflicts promptly and promoting open communication.
- Increased accuracy in financial reporting by implementing robust accounting practices and attention to detail in data entry tasks.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maximized cash flow through optimal billing and collection processes.
- Resolved financial discrepancies and customer billing issues with timely attention.
Education
High School Diploma -
Abbeville High School
Abbeville, LA05.1993
Skills
- Deadline Management
- Account Reconciliation
- Staff Training and Development
- Credit and collections
- Administrative Support
- Business operations management
- Data retrieval systems
- Computer Skills
- Professional and Courteous
- Customer Service
- Financial Management
- Customer Relationship Management
- Staff Management
- Goal Setting
- Process Improvement
- Managing Operations and Efficiency
- Good Judgment
- Work Planning and Prioritization
Timeline
Business Office Manager
Hamilton Medical Group, APC.
04.2004 - Current
High School Diploma -
Abbeville High School
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