An experienced Office Manager with 20+ years of experience offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
20
20
years of professional experience
Work History
Business Office Manager
Hamilton Medical Group, APC.
04.2004 - Current
Updated reports, managed accounts, and generated reports for company database.
Managed financial operations for the business, ensuring accurate and timely financial processing.
Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Improved workflow efficiency by streamlining office processes and implementing new software solutions.
Developed and maintained effective relationships with company Administrator/CFO to support financial operations.
Fostered a positive work environment by resolving staff conflicts promptly and promoting open communication.
Increased accuracy in financial reporting by implementing robust accounting practices and attention to detail in data entry tasks.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Maximized cash flow through optimal billing and collection processes.
Resolved financial discrepancies and customer billing issues with timely attention.