Jennie Saenz
Jupiter,FL
Summary
Developed critical thinking and collaboration skills in fast-paced working environments as well as school. Seeking to transition into a new field, leveraging strengths in research and medical settings. Prepared to contribute to team-oriented setting with focus on continuous improvement and innovation.
Overview
4
4
years of professional experience
Work History
Salesperson
Nordstrom
08.2021 - Current
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Made about 15 appointments daily to meet customer's needs on the website AppointmentPlus and keep track of customer's in the personal book.
- Provide customers with exceptional customer service to provide pleasant shopping experiences.
- Take phone calls in regards of questions about our appointment availability and information regarding our inventory.
- Organize the sales floor for incoming merchandise and stocking it away.
Fulfillment
Nordstrom
04.2021 - 08.2021
- Handled production picking, packing and shipping orders.
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
- Prioritized tasks to meet dynamic conditions and changing company demands.
- Ensured proper documentation of all shipments, minimizing delays due to customs or other regulatory requirements.
- Collaborated with cross-functional teams to address any bottlenecks in the fulfillment process, improving overall throughput.
- Kept work areas neat, clean and free from debris.
- Took care of Customers when issued arise.
- Picked and packed order items.
- Took care of about 110 orders daily,
Education
Associate of Science - Surgical Services
Palm Beach State College
Lake Worth, FL05-2026
High School Diploma -
Jupiter High School
Jupiter06-2021
Skills
- Customer care
- Complaint Handling
- Teamwork and Collaboration
- Critical Thinking
- Data Entry
- Time Management
- MS Excel Proficiency
- MS PowerPoint proficiency
- MS Word Proficiency
Languages
Spanish
Professional Working
Timeline
Salesperson
Nordstrom
08.2021 - Current
Fulfillment
Nordstrom
04.2021 - 08.2021
Associate of Science - Surgical Services
Palm Beach State College
High School Diploma -
Jupiter High School
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