Jennie Shaddinger
Reston,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
2001
2001
years of post-secondary education
Work History
Student Monitor
Fairfax county public schools
Falls Church, Virginia
11.2023 - 06.2025
- Supervised student behavior in hallways and classrooms.
- Assisted teachers with classroom management and instructional support.
- Monitored lunchroom activities to ensure safety and order.
- Collaborated with staff to address student needs and concerns.
- Reported incidents to school administration promptly and accurately.
- Utilized technology resources, including computers, tablets, and software applications, to enhance instruction.
- Provided tutoring services to struggling students both individually and in small groups.
- Collaborated with teachers to develop strategies for improving student performance.
- Monitored student behavior and addressed any issues that arose promptly and professionally.
- Substituted for grade levels pre-k - 6th grade.
- Assisted teachers in the Enhanced Autism classrooms.
- Assisted in the main office answering phones, checking in late students and parents for meetings.
Floral Manager
Safeway
Herndon, Virginia
11.2017 - 11.2023
- Managed floral department operations and daily workflow.
- Trained staff on floral design techniques and customer service skills.
- Selected and ordered fresh flowers from suppliers for inventory.
- Created visually appealing floral arrangements for various occasions.
- Maintained inventory records using store management software.
- Collaborated with other departments to fulfill special orders and requests.
- Provided exceptional customer service to enhance shopping experience.
- Ordered supplies based on space and budget availability, current trends and sales projections.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Managed integration and merchandising of seasonal and holiday-specific product offerings.
- Performed regular quality checks on products to ensure they met quality standards before being put out on display.
- Trained staff in proper handling of fresh flowers, plants, vases, baskets and other related items.
- Monitored inventory levels, ordered supplies, and tracked expenses to ensure cost effectiveness.
- Designed unique displays for holidays or special occasions that increased sales volume significantly.
- Created attractive and eye-catching displays with accurate signage to promote products.
- Assisted customers in selecting appropriate floral arrangements based on their needs and preferences.
- Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
- Set up colorful and inspiring store displays and arrangements.
- Created tabletop and various other custom arrangements or pieces.
- Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
- Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
Dot com shopper
Safeway
Vienna, Virginia
04.2011 - 11.2017
- Collaborated with store staff to ensure timely fulfillment of online orders.
- Trained new team members on order processing and customer service standards.
- Maintained knowledge of promotions and product availability for accurate customer updates.
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Greeted customers and provided excellent customer service.
- Secured and stored items until customer pickup.
- Suggested comparable products to replace out-of-stock items.
- Assisted customers with online orders and provided product recommendations.
- Communicated effectively with customers to ensure satisfaction and address concerns.
- Utilized problem solving skills to resolve customer complaints professionally.
- Scanned items when pulling from shelves to update system stock information.
Education
Pennsbury High-school
Fairless Hills, PASkills
- Classroom management
- Student supervision
- Tutoring services
- Technology integration
- Customer relationship management
- Inventory management
- Order processing
- Visual merchandising
- Effective communication
- Problem solving
- Assertiveness
- Creativity and innovation
- Decision-making
- Self motivation
- Problem-solving
- Customer service
- Attention to detail
- Reliability
Timeline
Student Monitor
Fairfax county public schools
11.2023 - 06.2025
Floral Manager
Safeway
11.2017 - 11.2023
Dot com shopper
Safeway
04.2011 - 11.2017
Pennsbury High-school