Jennie Smith
Rochester,NY
Summary
Accomplished Administrator with a proven track record at Nairy Mechanical, LLC, enhancing project efficiency through expert management of submittals, RFIs, and change orders. Skilled in Microsoft Office, Procore Software and Human Resource software demonstrating exceptional multitasking and communication abilities. Organized, positive and detail-oriented with 15 years of Administration Background. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Construction Administrator
Nairy Mechanical, LLC
02.2024 - 10.2024
- Tracked all submittals to obtain accurate and prompt responses.
- Received RFIs and submitted to appropriate architect in charge to resolve questions.
- Administration of multiple projects simultaneously, prioritizing tasks based on urgency and importance while maintaining detailed records of all project-related documentation.
- Improved project efficiency by streamlining communication between architects, engineers, and subcontractors.
- Maintained effective change order management processes, minimizing disruptions to accommodate necessary modifications to plans.
Project Administrator/Human Resources Administrator
Nichols Construction Team
08.2015 - 02.2024
- Assisted with day-to-day operations, working efficiently and productively with all team members. Enhanced project efficiency by streamlining communication channels and implementing effective project management tracking systems.
- Managed all aspects of Project Administration including insurances, contracts, submittals, RFI’s, Change Orders, meeting minutes, billings, correspondences.
- Investigated and reported on accidents, injuries and near-miss incidents for OSHA/Safety purposes.
- Prepared new hire letters and handled on-boarding process for newly hired associates, which included distribution of all paperwork. Served as a knowledgeable resource for all associates regarding company policies, procedures, benefits, and other HR-related matters. Maintained and updated Company Handbook. Optimized HRIS for better data management and employee self-service.
- Managed FMLA leave requests, balancing employee needs with organizational requirements for productivity.
- Collaborated with Partners to identify and address employee relations issues while advocating for staff members to help identify and resolve conflicts.
Office Administrator
Nichols Construction Team
06.2009 - 07.2015
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks. Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Tracked office supplies and restocked low items to keep team members on-task and productive.
- Coordinated communications, financial processing, insurances, contracts, and other administrative functions.
- Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues. Reduced administrative errors by diligently proofreading office documents and maintaining accurate records. Improved office efficiency by streamlining filing systems, ensuring documents were easily accessible.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Sales Associate
Eastway Liquor
09.2008 - 01.2014
- Helped customers locate products and checked store system for merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or type.
- Solved customer challenges by offering relevant products.
Senior Bank Teller
M&T Bank
06.2008 - 06.2009
- Increased sales of bank products by proactively identifying customer needs and offering tailored solutions. Contributed to the achievement of branch goals by actively participating in cross-selling initiatives and referral programs.
- Assisted branch management with audits and compliance requirements, maintaining an exemplary record of accuracy.
- Performed end-of-day reconciliation tasks accurately, contributing to smooth daily closeout procedures within the branch.
- Replenished ATM funds in empty canisters prior to validation process. Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
Bank Teller
M&T Bank
08.2006 - 05.2008
- Logged cashier's checks and other transactions to maintain accurate account records.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Counted, verified and handled bank deposits and armored car transactions.
Education
Bachelor of Arts - Psychology
SUNY, Geneseo
Geneseo, NY05-2005
Skills
- Microsoft Office / Microsoft Project
- File Management
- Contract Administration
- Construction Software
- Submittals/RFI management
- Procore Software / Master Library
- OSHA Compliance
- Employee Onboarding
- Personnel file management
- Benefits Administration
- Workers' compensation
- Payroll coordination
Certification
Certified Notary Public
Timeline
Construction Administrator
Nairy Mechanical, LLC
02.2024 - 10.2024
Project Administrator/Human Resources Administrator
Nichols Construction Team
08.2015 - 02.2024
Office Administrator
Nichols Construction Team
06.2009 - 07.2015
Sales Associate
Eastway Liquor
09.2008 - 01.2014
Senior Bank Teller
M&T Bank
06.2008 - 06.2009
Bank Teller
M&T Bank
08.2006 - 05.2008
Bachelor of Arts - Psychology
SUNY, Geneseo