Jennie Zhou
Irvine,CA
Summary
As a dedicated retail professional with a proven track record in sales leadership and brand representation, I have consistently driven sales growth and enhanced customer satisfaction. My expertise in data analysis, team collaboration, and visual merchandising has enabled me to achieve and exceed sales targets. I am committed to leveraging my skills to contribute to the success of your organization.
Overview
3
3
years of professional experience
Work History
Sales Leader
Calzedonia
Irvine, CA
08.2024 - Current
- Directed and motivated a sales team to consistently exceed performance goals.
- Delivered personalized customer service to drive sales and enhance brand loyalty.
- Conducted weekly restocking and regular damage inspections to maintain optimal inventory.
- Collaborated with team to analyze weekly sales goals and performance metrics.
Brand Ambassador
Hollister
San Jose, CA
04.2022 - 01.2023
- Engaged with customers, anticipated their needs, and provided assistance in a friendly and approachable manner.Teal
- Demonstrated a keen awareness of the store environment by ensuring approachability and warmth.Liverpool ONE
- Initiated genuine conversations to connect with customers, ensuring they were the top priority.Liverpool ONE
- Maintained visual merchandising standards to align with brand aesthetics.
- Collaborated with team members to achieve and exceed sales goals.
Education
Irvine Valley College
Irvine, CASkills
- Team Leadership & Development
- Customer Relationship Building
- Sales Strategy & Execution
- Visual Merchandising & Brand Representation
- Inventory Management
- Utilized specialized software to analyze daily foot traffic, Units Per Transaction (UPT), Average Transaction (AT), and Conversion Rate (CR) to achieve daily sales goals
Timeline
Sales Leader
Calzedonia
08.2024 - Current
Brand Ambassador
Hollister
04.2022 - 01.2023
Irvine Valley College
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