Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant

Jennie Zywicki

Statesville,NC

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Industrious and enthusiastic Manager proven to consistently meet productivity goals and business and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving customer issues to maximize satisfaction and meet targeted service level. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Manager

Blu Star Grill
Statesville, NC
08.2021 - 07.2022
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Recorded inventory sales into organization's weekly income report.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Managed 3 servers

Warehouse Packer

F.M. Howell
Elmira, NY
06.2013 - 01.2016
  • Created shipping labels to complete daily order processing.
  • Packed, weighed and shipped items per customer specifications.
  • Organized items on racks, shelves and bins to maintain established order.
  • Reviewed orders to verify products met specifications.
  • Loaded merchandise into specific packages suited for product dimensions.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Operated manual pallet jacks and forklifts to move and store materials.
  • Used many marking tools to mark and label containers, container tags and products.
  • Kept work areas neat, clean and free from debris.
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Followed orders precisely for correct items, sizes and quantities.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes 10%.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Supervised and trained new staff in performing census.
  • Managed timely and effective replacement of damaged or missing products.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Created shipping labels to complete daily order processing

Education

Associates - Human Services Technology

Mitchell Community College
Statesville, NC
08.2022

GED -

Watkins Glen Central High School
Watkins Glen, NY
07.1997

Skills

  • Hiring and Onboarding
  • Daily Operations Management
  • Resolving Complaints
  • Corrective Actions
  • Managing Cash Register
  • Safe Work Methods
  • Food and Beverage Management
  • Scheduling and Coordinating
  • Team Member Motivation
  • POS Inventory System Operation
  • Overseeing Events
  • Guest Satisfaction
  • Job Assignments
  • Motivational Leadership
  • Team Meetings

Certification

Substance Abuse Certificate

Human Services Certificate

Substance Abuse Certificate


Timeline

Manager

Blu Star Grill
08.2021 - 07.2022

Warehouse Packer

F.M. Howell
06.2013 - 01.2016

Associates - Human Services Technology

Mitchell Community College

GED -

Watkins Glen Central High School

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Jennie Zywicki