Jennie Solomon
Saugerties,NY
Summary
Seasoned human resources administrative professional with a diverse background.
Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over several years delivers energetic approach to meeting expectations.
Overview
25
25
years of professional experience
Work History
Stay at Home Mother and Delivery Driver
Door Dash
Ronkonkoma, NY
11.2020 - 09.2024
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Maintained accurate records of goods delivered and collected payments as required.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
Human Resources Coordinator
Jake 58 Casino
Islandia, NY
01.2018 - 05.2020
- Promoted after 6 months of employment.
- Oversaw nearly 400 employees company-wide.
- Handled all aspects of on boarding.
- Performed all necessary pre-employment screenings (background tests, drug tests, fingerprinting, etc.).
- New hire orientation leader.
- Employee relations and incident reporting.
- Directed job fairs to bring in local talent for long-term and seasonal positions.
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
- Captured key feedback from employees during exit interviews.
- Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers, and references.
- Edited job position announcements before authorizing post.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Coordinated company training, compiled training reports, and communicated to support compliance with corporate requirements.
- Assisted with the recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in the interview process, and drafting offer letters.
Marketing Administrative Assistant
Jakes 58 Casino
Islandia , NY
01.2018 - 03.2018
- Collaborated with teams to ensure seamless promotion execution.
- Handling all patron inquiries/complaints.
- Managed social media inquiries, complaints, and jackpot postings.
- Administrative responsibilities.
- Assisting department as needed with projects.
- Successfully managed invoice review process and submitted for processing by AP team.
- Facilitated effective exchange of information between parties.
- Made significant contributions by identifying and suggesting changes to existing processes for improved accuracy, efficiency, and quality service.
- Managed and coordinated interactions with vendors, contractors, and professional services personnel to streamline order processing, activity direction, and instruction communication.
Recruiter
First In Service
Hauppauge , NY
01.2016 - 01.2018
- Conduct pre-employment screening for applicants.
- Routed and distributed correspondence and materials, answered phone calls, and took messages while providing general information. Greeted and directed visitors, as well as responded to routine inquiries.
- Scan resumes and data entry into applicant tracking system.
- Provided administrative/clerical support for recruitment-related activities, including internet research and spreadsheet development.
- Operated and maintained applicant tracking and candidate management systems.
- Developed and deepened relationships with college campus representatives to meet with graduating seniors for recruitment.
- Used Boolean searches to develop applicant portfolios for expected openings.
- Developed lists of qualified candidates for corporate hiring managers.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Organized quarterly recruiting events to increase the passive talent pool for future hiring needs
Training/Safety Assistant
We Transport
Ronkonkoma, NY
01.2013 - 01.2014
- Sets-up and manages Central File System, including Compliance Reports, Monitor Reports, and Employee Training Files.
- Ensures file completeness and performs document control for certification.
- Creates forms and spreadsheets for tracking and maintaining files.
- Creates training/safety tracking documents on spreadsheet and inputs information.
- Provides administrative support for department personnel.
- Prepares documents by utilizing word processing programs and creating tables, charts, and memoranda.
- Maintains, updates, and distributes safety and training policies and procedures Maintain manager's calendar and schedules meetings.
- Prepares purchase requisitions, check requests, expense reports, and other requests Composes correspondence independently from rough notes and/or verbal and written instructions.
- Answers phones and refers calls to appropriate personnel, or provides requested information.
- Maintains confidentiality related to training, safety, and security issues.
Office Assistant / Recruiter
Corporate Hiring Solutions Inc
01.2011 - 11.2013
- Conduct pre-employment screening for applicants.
- Route and distribute correspondence and other materials; answer telephones, route calls, and message taking and provide general information; greet and direct visitors; answer routine inquiries.
- Scan resumes and data entry into applicant tracking system.
- Provide administrative/clerical support to recruitment-related activities Internet research & develop spreadsheets for recruitment team.
- Maintained and organized electronic files for applicants, including feedback created throughout interview process.
- Presented excellent first impression of company at interview and recruiting events.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Operated and maintained applicant tracking and candidate management systems.
Support Service Associate
Ever Bank
Ronkonkoma, NY
01.2007 - 01.2011
- Supports Bank Operations by receiving and processing customer correspondence, fulfillment - preparing and mailing marketing materials, performing research for internal as well as external customers.
- Responds to Marketing requests.
- Research deposit discrepancies, research and fix web enabling issues, maintain marketing inventory, and document imaging.
- Adhere to all rules and regulations of Privacy Protection and Patriot Act.
- Documented all transactions and support interactions in system for future reference and addition to knowledge base.
- Helped streamline repair processes and update procedures for support action consistency.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Retained existing clients and developed 25 new accounts by extending high quality and efficient support service
- Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes
Administrative Assistant
Professional Risk Planners
Hauppauge, NY
01.2005 - 06.2007
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
- Maintained complex digital filing system for financial information.
- Processed invoices and expenses using excel to facilitate on-time payment.
Policy Processing Associate
Allstate Insurance
01.2000 - 03.2005
- Answered customer questions and resolve issues, worked to enhance customer satisfaction and retention.
- Accessed information from systems and references and effectively document contacts with customers.
- Input data into main system and other general office duties
- Responded to Interdepartmental inquires by verbal and written communication.
- Assisted with training of new Customer Service associates.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
- Adhered to established policies, procedures and compliance for satisfactory audit rating.
- Conducted training and change management processes to improve operations.
Education
High School Diploma -
Kingston High School
Kingston, NY06.1996
Skills
- Efficient Multi-Tasking
- Excellent communication skills
- Proficient in Microsoft Office
- Detail oriented, strong attention to detail
- Self-motivated
- Dedicated team player
- Employee Hiring
- Employee Orientation
- Affirmative Action Guidelines
- Equal Employment Opportunity (EEO)
- Report Preparation
- Applicant Qualification
- Employee Relations
- New Hire Onboarding
References
References available upon request.
Timeline
Stay at Home Mother and Delivery Driver
Door Dash
11.2020 - 09.2024
Human Resources Coordinator
Jake 58 Casino
01.2018 - 05.2020
Marketing Administrative Assistant
Jakes 58 Casino
01.2018 - 03.2018
Recruiter
First In Service
01.2016 - 01.2018
Training/Safety Assistant
We Transport
01.2013 - 01.2014
Office Assistant / Recruiter
Corporate Hiring Solutions Inc
01.2011 - 11.2013
Support Service Associate
Ever Bank
01.2007 - 01.2011
Administrative Assistant
Professional Risk Planners
01.2005 - 06.2007
Policy Processing Associate
Allstate Insurance
01.2000 - 03.2005
High School Diploma -
Kingston High School
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