Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jennifa Lyn Carlson

Rochester,NY

Summary

Dedicated and compassionate Health Care Assistant with over 15 years of experience in providing patient care. Strong ability to assist with procedures and implement care plans. Excellent communication skills and a proven track record of delivering high-quality care to patients. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

19
19
years of professional experience

Work History

Med Tech

Leisurecare
Rochester, United States
02.2019 - 11.2023
  • Assisted nurses in providing patient care
  • Monitored vital signs and reported any abnormalities
  • Administered medications under supervision
  • Maintained cleanliness and organization of patient rooms
  • Provided personal care, such as bathing, dressing and grooming assistance to elderly residents.
  • Assisted with daily living activities, including meal preparation and medication reminders.
  • Maintained a clean and safe environment for the residents by following safety protocols.
  • Collaborated with other staff members to ensure quality resident care was provided at all times.
  • Reported any unusual incidents or behaviors to the supervisor immediately.
  • Followed care plan and directions to administer medications.
  • Helped clients get in and out of beds and wheelchairs.

Private Nanny

Nicole Curcio
Brockport, United States
12.2016 - 09.2018
  • Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
  • Provided supervision and guidance to ensure safety of children in all situations.
  • Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
  • Took children on outings such as parks, library visits, sports events or educational trips.
  • Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
  • Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
  • Instructed proper hygiene habits such as brushing teeth or washing hands before meals.
  • Responded quickly in emergency situations using sound judgment and problem solving skills.
  • Administered basic first aid techniques when needed while monitoring health conditions closely.

Shabazz

Wegman Family Cottages
Rochester, United States
08.2014 - 12.2016
  • Provided direct care to elderly residents
  • Assisted with activities of daily living
  • Assisted in the implementation of care plans
  • Monitored and reported changes in patient condition
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Documented patient care services by charting in designated areas.
  • Reported changes in patient conditions to registered nurse or physician.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Monitored food intake and output as directed by nursing staff.
  • Provided emotional support to family members during difficult times.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
  • Transported residents within the facility as needed.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Answered signal lights, bells or intercom systems to determine resident needs.

CNA

Jewish Home of Rochester
Brighton, NY
01.2007 - 08.2014
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Documented patient care services by charting in designated areas.
  • Reported changes in patient conditions to registered nurse or physician.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Provided emotional support to family members during difficult times.
  • Transported residents within the facility as needed.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

Counter Person

Pontillo's Pizzeria
Rochester, NY
03.2005 - 01.2007
  • Greeted customers and asked what they would like to order.
  • Assisted customers in selecting menu items.
  • Processed payments for orders using a cash register.
  • Provided accurate change for customer transactions.
  • Organized the counter area to maintain cleanliness and orderliness.
  • Prepared food items according to customer requests, including burgers, sandwiches, and salads.
  • Operated the fryer to cook french fries and other fried items.
  • Cleaned all surfaces, equipment, utensils, dishes, and glassware after each shift.
  • Informed customers about daily specials or new menu items available at the counter.
  • Adhered to health department guidelines while preparing food items.
  • Performed opening duties such as turning on lights, setting up tables and counters.
  • Followed company policies related to cash handling procedures.
  • Maintained knowledge of current promotional activities and prices.
  • Balanced cash drawers at end of each shift.
  • Processed order transactions and handled debit and cash operations.
  • Delivered top quality customer service while managing multiple tasks.
  • Answered customer phone calls to provide speedy and accurate information about store operations, products, promotions and orders.
  • Adhered to food service sanitation guidelines and standards.
  • Processed payments promptly for customers to exceed productivity standards.

Education

CNA Certificate - CNA

Monroe 2 - Orleans BOCES Center For Workforce Development
Rochester, NY
02.2007

GED -

Home School
859 Britton Road
07.2004

Skills

  • Patient care
  • Vital signs monitoring
  • Medication administration
  • Medical records management
  • Assisting with procedures
  • Excellent communication skills

References

References available upon request.

Timeline

Med Tech

Leisurecare
02.2019 - 11.2023

Private Nanny

Nicole Curcio
12.2016 - 09.2018

Shabazz

Wegman Family Cottages
08.2014 - 12.2016

CNA

Jewish Home of Rochester
01.2007 - 08.2014

Counter Person

Pontillo's Pizzeria
03.2005 - 01.2007

CNA Certificate - CNA

Monroe 2 - Orleans BOCES Center For Workforce Development

GED -

Home School
Jennifa Lyn Carlson