Jennifer Abreu
Mountain View,CA
Summary
Dedicated Retail Service Specialist focused on giving every customer top-notch support for any request. Handles high-volume work with organized approach by staying on top of routine needs and special requests. Offers valuable administrative, customer relations, and sales abilities.
Pro-active Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
5
5
years of professional experience
Work History
Retail Service Specialist
Navy
11.2017 - 11.2022
- Attended to customer complaints and processed product return or replacement requests.
- Unloaded delivery trucks and safely transported goods from stockroom to assigned floor.
- Assisted customers in making informed purchase choices and selecting products.
- Protected products from damage by using proper packaging and bagging techniques.
- Tracked stock availability to order supplies for timely stock replenishment.
- Kept customer spaces clean, neat and organized for maximum appeal.
Certified Nursing Assistant
Westminister-Canterbury on Chesapeake Bay
03.2022 - 10.2022
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Supported needs of over 50 residents under long-term care.
Education
Nursing
Bryant And Stratton College - Newport News
Newport News, VAHigh School Diploma -
Medical Academy For Science And Technology @ Home High School
Homestead, FL06.2017
Skills
- Adaptive Learning
- Good communication skills
- Skill Development
- Maintaining safety standards
- Task Delegation
- Customer Service
- Privacy and confidentiality
- Infection Control
- Healthcare ethics
- Patient Care
- Quality Assurance
- Mobility Assistance
Accomplishments
- Supervised team of 10 staff members.
- Achieved "Sailor of the Day" award in 2019.
- Achieved "Blue Jacket of the Quarter" award in October 2019.
- Won "Blue Jacket of the Year" award in December 2019.
Languages
Spanish
Native or Bilingual
Interests
- Pediatrics
- Sports medicine
Timeline
Certified Nursing Assistant
Westminister-Canterbury on Chesapeake Bay
03.2022 - 10.2022
Retail Service Specialist
Navy
11.2017 - 11.2022
Nursing
Bryant And Stratton College - Newport News
High School Diploma -
Medical Academy For Science And Technology @ Home High School