Ana Mayen
Long Beach,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to achieve corporate goals.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Mesa Cold Storage
12.2022 - Current
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
- Established strong relationships with suppliers to ensure timely deliveries of goods, mitigating potential delays or stockouts that could impact customer satisfaction.
- Improved inventory management with precise record-keeping of incoming and outgoing shipments.
- Enhanced team performance, conducting regular meetings to address challenges and share best practices.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
Shipping and Receiving Clerk
Next Level Apparel
08.2020 - 11.2022
- Conducted research to address shipping errors and packaging mistakes.
- Processed required paperwork to expedite handling of shipped and received goods.
- Led the shipping and receiving team in consistently meeting performance targets, contributing to overall company growth and success.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
Warehouse Associate Team Lead
CEVA Logistics Inc.
04.2019 - 07.2020
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Supported warehouse operations by participating in cross-functional teams for process improvements
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Recorded daily activities for inventory control.
Lead Picker
Genesis Logistics
08.2017 - 02.2019
- Led a highly motivated team of packers towards achieving daily targets while fostering a positive work culture.
- Pulled orders quickly to maintain demanding productivity goals.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Education
High School Diploma -
Beach High School
Long Beach, CA06.2015
Skills
- Self-Motivated
- Attention to Detail
- Costumer service oriented
- Professional
- Quick learner
- Multitasker
- Reliable
- Bilingual
- Leadership
- Focused
- Effective Communication
- Problem solver
Timeline
Customer Service Representative
Mesa Cold Storage
12.2022 - Current
Shipping and Receiving Clerk
Next Level Apparel
08.2020 - 11.2022
Warehouse Associate Team Lead
CEVA Logistics Inc.
04.2019 - 07.2020
Lead Picker
Genesis Logistics
08.2017 - 02.2019
High School Diploma -
Beach High School
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