Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Jennifer acosta

Jennifer acosta

MIAMI,FL

Summary

Customer service practitioner with proven track record in assisting clients and enhancing their experience. Known for reliability, adaptability, and collaborative approach in achieving team goals. Proficient in navigating various customer service platforms and maintaining positive attitude under pressure.

Overview

2
2
Languages
3
3
years of professional experience

Work History

Customer Service

Front Service Clerk
Miami, FL
06.2023 - Current
  • Provided exceptional customer service, demonstrating knowledge of store policies and procedures.
  • Resolved guest issues with professionalism, demonstrating excellent customer service skills.
  • Developed strong relationships with clients, providing excellent customer service and support.
  • Supported customer service, providing informational resources regarding promotions and sales.
  • Trained newly hired employees on routine tasks and customer service.

Education

Field of Study - Psychology

Miami Dade College, Kendall
Miami, FL

High School Diploma -

Southwest Miami Senior Highschool
Miami, FL
2023

Skills

  • * Communication
  • * Cash Handling
  • * Sales promotion
  • * Fast-paced adaptability
  • * Conflict Resolution
  • * Time management
  • * Quick learner
  • * Teamwork & Collaboration
  • * Dependable & Reliable
  • * Organization & Attention to Detail
  • * Childcare & Supervision
  • * Cleaning & Sanitation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Interests

* Online reselling and fashion

* Gym and exercise workouts

* Arts, Crafts, and creative projects

* Music and playlist / mix creation

* Cooking and trying new recipes

* Exploring new hobbies and learning through hands-on activities

Timeline

Customer Service

Front Service Clerk
06.2023 - Current

Field of Study - Psychology

Miami Dade College, Kendall

High School Diploma -

Southwest Miami Senior Highschool
Jennifer acosta