Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Jennifer Agius

Jennifer Agius

Mamaroneck ,NY

Summary

Accomplished Manager successful orchestrating operations and leading employees. Robust background encompassing problem resolution, business development and customer relations. Thrives in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls.

Enthusiastic Financial Center Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Motivated to learn, grow and excel in the Financial Industry.

Dedicated Finance professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

19
19
years of professional experience

Work History

Vice President- Financial Center Manager

Bank Of America, N.A.
New York, NY
01.2004 - Current
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Cross-trained existing employees to maximize team agility and performance.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Recruited and hired top performers to add talent and value to department.
  • Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
  • Identified and resolved issues between employees, promoting better collaboration and mutual respect.
  • Identified opportunities to improve business process flows and productivity.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Clarified roles, responsibilities and expectations of staff.
  • Oversaw hiring, adding valuable, talented professionals to strengthen management team.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
  • Forecasted trends and recommended improvements based on financial risk analyses.
  • Maintained scheduling for main branch to keep shifts appropriately staffed.
  • Identified partnership opportunities and established favorable business connections.
  • Assessed employee performance and developed improvement plans.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Developed strategic plans for day-to-day financial operations.

Education

Bachelor Of Science - Human Environmental Sciences

University of Missouri - Columbia
Columbia, MO
12.2000

Skills

  • Sales and Marketing
  • Policies and procedures
  • Strategic planning
  • Staff Management
  • Verbal and written communication
  • Project Management
  • Business planning
  • Financial Management
  • Schedule optimization
  • Coaching and mentoring
  • Operations management
  • Business Development

Accomplishments

  • Collaborated with team of Advisory Council Leaders in the development of Mentorship Program.
  • Successfully lead New Hire Orientations for multiple Markets. Special emphasis was on Associate Benefits and Rewards.
  • Pinnacle Award Winner

Timeline

Vice President- Financial Center Manager

Bank Of America, N.A.
01.2004 - Current

Bachelor Of Science - Human Environmental Sciences

University of Missouri - Columbia

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Jennifer Agius