Jennifer Aguilar
Morrow,GA
Summary
Law enforcement professional with a commitment to protecting public safety and our families. Known for reliability, adaptability, and a strong sense of responsibility. Able to contribute to a cohesive team environment and adapt easily. Possesses key skills in crisis management and community outreach, ensuring effective collaboration and positive outcomes.
Overview
13
13
years of professional experience
Work History
Police Officer
Clayton County Police Department
Jonesboro, GA
07.2022 - Current
- Enforced laws and regulations to maintain public safety and order.
- Conducted thorough investigations of criminal activities and incidents.
- Collaborated with community stakeholders to enhance crime prevention initiatives.
- Became a Field Training Officer and trained newly graduated officers on procedures, protocols, and best practices.
- Graduated one public ambassador and three probationary officers from field training, and continuing.
- Assisted in the Post Incident Review Board of 2025.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Completed the Speed & Lidar Certification Course.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
Emergency Medical Technician
American Medical Response, AMR
Stone Mountain, GA
06.2022 - 04.2023
- Administered emergency medical care and advanced life support in high-pressure situations.
- Collaborated with healthcare professionals to ensure seamless patient handoff and continuity of care.
- Conducted thorough assessments to determine patient conditions and necessary interventions.
- Trained and mentored junior EMTs on protocols, equipment usage, and best practices.
- Ensured compliance with all safety regulations and protocols during transport operations.
- Developed efficient workflows for patient assessment and treatment within ambulance settings.
- Facilitated effective communication with dispatch and hospital staff regarding patient status updates.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
Insurance Agent
State Farm
McDonough, GA
07.2020 - 09.2022
- Managed client relationships to enhance satisfaction and loyalty.
- Analyzed insurance needs to provide tailored policy recommendations.
- Educated clients on coverage options, ensuring informed decisions.
- Developed and implemented marketing strategies to attract new clients.
- Monitored claims processes for timely resolution and customer support.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
Guest Service
Cracker Barrel
Morrow, GA
08.2014 - 06.2020
- Tend to guest.
- Hostessing.
- Training. Became a four star waitress trainer.
- Efficiently Worked in groups, and managed large crows of guests.
- Coordinated smoothly with daytime reception staff during shift changes, guaranteeing seamless guest service transitions.
- Provided excellent guest service, addressing concerns or questions professionally and promptly.
- Supported fellow team members during peak hours, ensuring optimal staffing levels for superior guest service delivery.
Chiropractic Assistant, Patient Care Assistant
SouthMetro Chiropractic
Jonesboro, GA
06.2013 - 01.2015
- Tend to Patients through their daily therapies.
- Manage Patient Files.
- Manage Patients follow ups, exam recordings, and overall paperwork.
- Interacting with Insurance companies.
- Managing daily schedules, medications, and physical therapies.
- Assisted in patient intake processes, ensuring accurate documentation and data entry.
- Educated patients on treatment plans and wellness strategies to promote adherence.
- Facilitated communication between patients and chiropractors to address concerns effectively.
- Coordinated office operations, maintaining inventory of supplies and equipment for seamless functionality.
- Led patient follow-up initiatives to ensure satisfaction and continuity of care services.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Participated in continuing education and assisted new workshops for patient care.
Remodeling Contractor
Redwood Construction LLC
Griffin, GA
01.2014 - 07.2014
- Manage Material Cost.
- Manage Schedules and coordinated work schedules with clients.
- Answer phone calls and answered any client questions or concerns.
- Keeping records and receipts.
- Ordered material shipments.
- Specialized in interior remodeling: flooring, interior paint, tile work.
- Managed communication between clients, contractors, and vendors to ensure seamless execution.
- Conducted quality assurance checks on completed work to meet client standards.
Education
Biology
Clayton State University
Morrow, GAGraduate Certificate - Nursing
Atlanta Technical College
Atlanta, GA05-2015
EMT-B Certification - Emergency Management
Georgia EMS Academy
Demorest, GA07-2022
High School Diploma - undefined
Mount Zion High School
Jonesboro, GA01-2015
Skills
- Organization Management
- Record Keeping
- Positive Citizen relations
- Multi-operations management
- Quality control
- Complex problem solving
- Flexible thinker
- High-profile presentations
- Results-oriented
- Microsoft Office Experienced
- Technology Oriented
- Independent
- Trustworthy
- Efficient
- Adaptive Learner
- Willing to learn
- Assertive
- Creative thinker
- Team Player
- Dependable
- Very Responsible
Languages
Spanish
Native or Bilingual
Timeline
Police Officer
Clayton County Police Department
07.2022 - Current
Emergency Medical Technician
American Medical Response, AMR
06.2022 - 04.2023
Insurance Agent
State Farm
07.2020 - 09.2022
Guest Service
Cracker Barrel
08.2014 - 06.2020
Remodeling Contractor
Redwood Construction LLC
01.2014 - 07.2014
Chiropractic Assistant, Patient Care Assistant
SouthMetro Chiropractic
06.2013 - 01.2015
High School Diploma - undefined
Mount Zion High School
Biology
Clayton State University
Graduate Certificate - Nursing
Atlanta Technical College
EMT-B Certification - Emergency Management
Georgia EMS Academy