Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, and ensuring smooth operations.
Overview
25
25
years of professional experience
Work History
OFFICE MANAGER/BOOKKEEPER
Manny Ortiz PC
02.2019 - Current
Responsibilities include answering the phone and emails, accounts payable and receivable, reconciling client's monthly books, weekly and biweekly payroll, file quarterly 941 and 940 reports, yearly w-2's, file and schedule gross receipts payments monthly for clients.
INSURANCE AND BILLING COORDINATOR
Cornali & McDonald Orthodontics
02.2015 - 01.2019
Responsibilities include verifying and filing insurance claims. Monitor insurance claims to ensure payments received. Post payments received from insurance and patients. Daily bank deposits and office errands. Monitor billing, make collection calls, and request payments from patients. Answer phone, check in/out patients, and schedule appointments.
MEDICAL RECORDS SPECIALIST
Presbyterian
08.2013 - 01.2015
Responsibilities include patient and medical document labeling; insuring documents are placed in correct patient chart, and daily productivity of 360 documents or more.
SCHEDULE COORDINATOR
Cornali Orthodontics
07.2012 - 08.2013
Responsibilities include answering phone, checking messages, checking in/out patients, scheduling appointments, verify insurance, filing, pulling charts for next day, type correspondence letters to doctor offices, mail daily mail, and order office supplies. Help office manager with other light office work.
FRONT OFFICE/ DENTAL ASSISTANT
Dr. David J. Martinez
02.2008 - 06.2011
Responsibilities include answering phone/faxing, checking patients in/out, confirming appointments, verify medicaid insurance, scheduling patients for hospital treatment, x-rays, prophylaxis cleaning, as well as assist doctor chair side in office and at Presbyterian Day Surgery Hospital.
DENTAL ASSISTANT
Westside Endodontic
06.2007 - 01.2008
Responsibilities included assisting dentist chair side in endodontic treatment, endodontic surgery, and extractions; also help maintain asterilized environment. Organized and set up office. Answer phone, scheduled patient appointments, verified insurance benefits, and check in/out patients.
NMDENTAL ASSISTANT EXTERN
Rio Rancho Family Dental Care
05.2007 - 06.2007
Responsibilities included assisting dentist chair side in multiple procedures including coronal polishing, extractions, composites, and amalgam fillings, helped to maintain a sterilized environment.
RECEPTIONIST
Encino Terrace Senior Housing
07.2006 - 04.2007
Responsibilities include answering phone/fax, help new applicants, set up and organize activities for residents, entering data into Yardi, filling, and assist office manager with other light office work.
RECEPTIONIST
Rush Peterbilt Truck Center
09.2005 - 07.2006
Responsibilities included answering switchboard; greet customers, daily mail, file, assisted office manager with other light office work, and ordered weekly supplies.
ASSISTANT PROPERTY MANAGER
AHEPA 501 I & II Apartments
08.2000 - 09.2005
Responsibilities included all aspects of managing a HUD subsidized 98 unit senior complex such as filing, answering phone/fax, help new applicants, newsletters, set up and organize activities for residents, accounts payable, accounts receiving, property inspections, monthly recertification’s, entering data in Yardi, monthly rent collection and deposits, purchasing office supplies, and traveling out of state for training seminars.
Education
Dental Assisting Program - Radiology Certified, CPR Certified, OSHA and HIPPA Trained Pathology, Coronal Polishing and Fluoride Certified, and trained in charting
Kaplan Career Institute
Albuquerque, NM
05.2007
Skills
Supervisory Skills
Bilingual in Spanish
Scheduling and coordinating
Positive attitude
Client relations
Billing
Clear oral/written communication
Data entry
Payroll processing
Administrative support
Scheduling and calendar management
Accomplishments
Dean’s List, Perfect Attendance during school at Kaplan Career Institute
1st Place newsletter award for AHEPA Management 2002 & 2003
Timeline
OFFICE MANAGER/BOOKKEEPER
Manny Ortiz PC
02.2019 - Current
INSURANCE AND BILLING COORDINATOR
Cornali & McDonald Orthodontics
02.2015 - 01.2019
MEDICAL RECORDS SPECIALIST
Presbyterian
08.2013 - 01.2015
SCHEDULE COORDINATOR
Cornali Orthodontics
07.2012 - 08.2013
FRONT OFFICE/ DENTAL ASSISTANT
Dr. David J. Martinez
02.2008 - 06.2011
DENTAL ASSISTANT
Westside Endodontic
06.2007 - 01.2008
NMDENTAL ASSISTANT EXTERN
Rio Rancho Family Dental Care
05.2007 - 06.2007
RECEPTIONIST
Encino Terrace Senior Housing
07.2006 - 04.2007
RECEPTIONIST
Rush Peterbilt Truck Center
09.2005 - 07.2006
ASSISTANT PROPERTY MANAGER
AHEPA 501 I & II Apartments
08.2000 - 09.2005
Dental Assisting Program - Radiology Certified, CPR Certified, OSHA and HIPPA Trained Pathology, Coronal Polishing and Fluoride Certified, and trained in charting