Jennifer Aisenberg
Holyoke,MA
Work Preference
Overview
19
19
years of professional experience
9
9
years of post-secondary education
Work History
Chef
Jewish Community of Amherst
Amherst, MA
10.2023 - Current
- Prepared diverse menu items following standardized recipes for consistency and quality.
- Collaborated with kitchen staff to streamline food preparation processes and enhance efficiency.
- Managed inventory, ensuring availability of fresh ingredients while minimizing waste.
- Trained junior cooks on proper cooking techniques and kitchen safety protocols.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
- Monitored food production to verify quality and consistency.
- Assisted with menu development and planning.
- Modified recipes to accommodate dietary restrictions and allergies.
Assistant Residence Manager
HASC Center
Brooklyn, NY
01.2016 - 08.2022
- (Note: left job in August 2022 due to complications from long COVID)
- Supervised staff and supported Residence Manager for household of ten developmentally & physically disabled young adults
- Acted as liaison between residence and parents, day programs & medical providers, scheduled & attended medical appointments with individuals and advocated for their medical and emotional needs
- Assisted in coordinating daily operations for resident support services
- Facilitated communication between residents and management to address concerns effectively
- Monitored resident progress, documenting outcomes and recommending interventions as needed
- Maintained a high standard of professionalism and ethics within the residence, modeling best practices for staff members and promoting a culture of respect and accountability
- Collaborated with other departments within the organization to promote continuity of care for residents transitioning between programs or facilities
- Served as a liaison between families, case managers, and other stakeholders involved in the provision of services for residents
- Coordinated with healthcare providers to ensure appropriate medical care was provided to all residents in a timely manner
- Maintained a safe and healthy living environment for residents through regular inspections and adherence to safety guidelines
- Contributed to staff development by coordinating trainings on topics such as crisis intervention, medication administration, and behavioral support strategies
- Assisted residents in achieving personal goals by providing individualized support and guidance tailored to their unique needs
- Supervised daily activities of direct support professionals, providing guidance and performance feedback as needed
- Handled emergencies effectively, following established protocols while maintaining resident safety and wellbeing
- Supported new hires during their orientation period by providing clear expectations, resources, and ongoing mentorship throughout their training process
- Implemented effective conflict resolution techniques to address interpersonal issues among residents or staff members swiftly and fairly
- Conducted regular evaluations of residential program effectiveness using data-driven metrics to inform future improvement efforts
- Monitored compliance with state regulations, ensuring that all necessary documentation was completed accurately and submitted on time
- Managed administrative tasks such as scheduling, budgeting, and record-keeping to maintain efficient operations within the residence
- Assisted in the development of individualized support plans for residents, ensuring proper implementation for optimal care
- Fostered a positive living atmosphere by coordinating social events and promoting resident involvement in decision-making processes
- Reported and documented maintenance requests and scheduled appropriate services
Direct Support Professional
HASC Center
Brooklyn, NY
01.2014 - 01.2016
- Managed and coordinated daily life, activities, and therapies for household of five developmentally and emotionally disabled young adults
- Supported health, safety, social and intellectual growth of individuals
- Coordinated with Residence Manager, therapists, and nurse as needed to support the health and safety of individuals
- Developed and implemented individualized care plans in collaboration with team members
- Monitored clients' progress, documenting observations and reporting any changes in behavior
- Assisted clients with daily living activities, promoting independence and skill development
- Facilitated social interactions and community engagement for clients to enhance quality of life
- Provided daily personal care and assistance to individuals with developmental disabilities
- Trained new staff on best practices for client support and safety protocols
- Collaborated with healthcare professionals to coordinate comprehensive care for clients
- Advocated for clients' needs, ensuring their rights are respected and upheld at all times
- Maintained clean, safe, and well-organized patient environment
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans
- Participated in ongoing training opportunities to stay current on best practices in disability support services
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts
- Assisted disabled clients to support independence and well-being
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients
- Monitored clients to assess and report physical and behavioral changes to supervisors
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved
- Transported clients to medical and dental appointments to provide support
- Monitored progress and documented patient health status changes to keep care team updated
- Advocated for clients' rights within the broader community, raising awareness about issues affecting those with disabilities
Podcast Host
Hey Adora: A Queer She-ra Podcast
Brooklyn, NY
12.2020 - Current
- Developed engaging content for podcast episodes, enhancing listener retention and community engagement.
- Conducted interviews with industry experts, fostering insightful discussions and diverse perspectives.
- Researched trending topics to create relevant content that appeals to target audience interests.
- Developed and maintained strong relationships with guests for compelling interviews and conversations.
- Received positive feedback from both guests and listeners alike.
- Managed social media accounts to promote new episodes and engage with the podcast community effectively.
- Improved audience retention by consistently delivering informative, entertaining, and thought-provoking content.
- Crafted engaging show notes to accompany each episode release, providing additional context and resources for listeners.
- Curated diverse perspectives through guest selection fostering inclusive discussions.
- Collaborated with other podcast hosts for cross-promotional opportunities, expanding reach to new audiences.
- Developed an authentic voice as a host that resonated with listeners while balancing professionalism and relatability.
Knowledge Development Manager
Jewish Education Service of North America, JESNA
New York, New York
01.2009 - 01.2013
- (Note: organization closed due to funding losses in 2013)
- Responsible for overall management and development of JESNA's online resources, including primary website as well as The Sosland Online Resource Center for Educators, The InnovationXchange, Jewish Futures, Digital J Learning, The WOW! Project, & allied social media outreach, resulting in a 273% increase in visits and a 283% increase in unique visitors for the JESNA website in first year
- Researched and implemented webinar program, acting as technical producer for 1-4 webinars monthly for 3 years
- Recorded, edited and posted relevant webinars to YouTube & Sosland Online Resource Center for further outreach, totaling 31 webinars in 3 years
- Designed and implemented new allied website, The InnovationXchange, which doubled in unique visitors every 6 weeks in its first year; created content and liaised with allied experts and program providers in the field to maintain regular new content weekly
- Chaired web committee comprised of Chief Marketing Officer, Vice President for Programs & Organizational Learning, and Webmaster
- Conducted weekly committee meetings to ensure coordinated growth of all web resources
- Managed analytics & ROI for all organizational websites & resources
- Managed content calendars, ensuring timely delivery of multimedia assets
- Collaborated with cross-functional teams to create engaging marketing campaigns
- Analyzed audience engagement metrics to refine content strategies
- Collaborated with creative teams to produce engaging content tailored to target demographics
- Stayed current on industry trends and emerging technologies to ensure the company's competitive edge in the marketplace
- Maximized ROI by continuously monitoring campaign metrics and adjusting strategies as needed
- Analyzed campaign performance data to identify areas for improvement and optimize future strategies
- Developed content for press releases, websites and social media
- Tailored content strategies to audience insights, significantly improving content relevance and reception
Media Projects Intern
Gay & Lesbian Alliance Against Defamation, GLAAD
New York, NY
05.2008 - 09.2008
- Provided research support and media analysis to Media Projects manager
- Monitored assigned media outlets, including Talk Radio Network’s The Savage Nation & other documented hate speech
- Built bridges and established contacts between GLAAD’s Office of Religion, Faith and Values, and leaders in the Jewish LGBTQ community, both locally and globally
- Assisted in developing educational materials promoting LGBTQ+ awareness and inclusion
- Coordinated social media campaigns to enhance visibility of GLAAD's mission and activities
- Researched and compiled data on LGBTQ+ representation in media for strategic reports
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines
- Prepared project presentations and reports to assist senior staff
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
Hebrew School Teacher
Congregation Kolot Chayeinu
Brooklyn, NY
01.2007 - 01.2009
- Developed engaging lesson plans to enhance student understanding of Hebrew language and Jewish culture.
- Implemented diverse teaching strategies to accommodate various learning styles and abilities.
- Fostered a supportive classroom environment that encouraged student participation and confidence.
- Mentored new teachers, providing guidance on curriculum development and classroom management techniques.
- Evaluated student progress through assessments, adapting instruction to meet individual needs effectively.
- Collaborated with parents to discuss student performance and address educational concerns proactively.
- Partnered with fellow teachers and administrators to develop courses meeting curriculum standards and driving student development.
- Evaluated student performance through regular assessments, providing timely feedback for continuous improvement.
- Strengthened student connections to their Jewish heritage by leading community service projects aligned with Jewish values.
- Collaborated with other Hebrew School teachers to develop interdisciplinary lesson plans and promote a cohesive curriculum.
- Developed personalized learning strategies for students with diverse learning needs, enhancing their academic progress.
- Promoted an inclusive classroom culture that respected the diversity of students' backgrounds and perspectives on Judaism.
Summary
Administrative and client-service professional with experience managing records, schedules, reports, finances, online content, and stakeholder communication. Skilled at keeping day-to-day operations organized, supporting multiple priorities, and maintaining accurate information across digital systems. Background includes nonprofit administration, web resources, reporting, documentation, and clientfacing coordination.
Skills
- Collaboration and teamwork
- Confident public speaking
- Exceptional communication
- Strong interviewing
- Engaging personality
- Multitasking
- Critical thinking
- Organizational skills
- Team collaboration
- Active listening
- Adaptability and flexibility
- Decision-making
- Detail-oriented
- Relationship building
- Microsoft office
- Writing and editing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Panelist, Flamecon: The World’s Largest LGBTQIA+ ComiCon, New York NY (August 2022)
Board Member, Congregation Kolot Chayeinu, Brooklyn NY (2011-2017)
Published Author, The Women’s Seder Sourcebook: Rituals & Readings for Use at the Passover Seder, Anisfeld, Mohr & Spector, ed.; Jewish Lights Publishing House, January 2003
Panelist, 8thAnnual Critical Themes in Media Studies International Conference, Spring 2008
Education
Bachelor of Arts - Gender Studies
Smith College
Northampton, MA 09.1997 - 05.2003
Master of Arts - Media Studies
The New School
New York, NY 01.2006 - 05.2009
Timeline
Chef
Jewish Community of Amherst
10.2023 - Current
Podcast Host
Hey Adora: A Queer She-ra Podcast
12.2020 - Current
Assistant Residence Manager
HASC Center
01.2016 - 08.2022
Direct Support Professional
HASC Center
01.2014 - 01.2016
Knowledge Development Manager
Jewish Education Service of North America, JESNA
01.2009 - 01.2013
Media Projects Intern
Gay & Lesbian Alliance Against Defamation, GLAAD
05.2008 - 09.2008
Hebrew School Teacher
Congregation Kolot Chayeinu
01.2007 - 01.2009
Master of Arts - Media Studies
The New School
01.2006 - 05.2009
Bachelor of Arts - Gender Studies
Smith College
09.1997 - 05.2003