Jennifer A. Joten; M.S.ed, PMP
Stevens Point,WI
Summary
Experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities, and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Project Manager
University of Wisconsin
10.2023 - Current
- Orchestrated Campus Readiness for ERP Transition: Led and coordinated campus project teams within the UW-System for the deployment of Workday ERP, ensuring successful execution of activities for a smooth July 2025 go-live
- Managed Cross-Functional Project Teams: Assembled and directed project teams, effectively engaging campus stakeholders and fostering collaboration across functional departments to meet project milestones
- Maintained Project Integrity Through Risk Management: Identified, captured, and managed project risks, action items, issues, and key decisions, ensuring alignment with project objectives and mitigating potential delays
- Collaborated with Senior Leaders and Stakeholders: Acted as a strategic advisor to senior leaders and stakeholders, fostering transparent communication and guiding engagement to promote project transparency and drive progress
- Produced and Monitored Key Project Artifacts: Developed project plans, produced necessary documentation, and managed resources to ensure timely completion of essential project tasks, meeting project deliverables efficiently
Business Systems Analyst
University of Wisconsin
05.2023 - 10.2023
- Analyzed and Synthesized Complex Data: Conducted in-depth data analysis to support the UW-System’s Administrative Transformation Program (ATP), ensuring data management objectives aligned with the program's goals for successful ERP implementation
- Led Requirements Gathering and Process Mapping: Defined systems requirements through research and consultation with stakeholders, using advanced process-mapping methodologies to align project objectives and system capabilities with business needs
- Created Standardized Documentation and Process Templates: Authored detailed documentation, including functional requirements, process workflows, and operational guides, aiding in knowledge transfer and ensuring consistency across project phases
Project Manager
Marshfield Clinic Research Institute
01.2022 - 05.2023
- Collaborated with Cross-Functional Teams: Partnered federal and statewide teams, including Research Scientists, Program Directors, Project Managers, and Frontline Staff, to achieve federally funded program objectives within a $12M annual budget awarded by the National Institutes of Health (NIH)
- Led Wisconsin Consortium Site Management: Acted as the primary Site Manager for the Wisconsin Consortium, authoring collaborative quarterly reports and leading the annual grant reapplication process on behalf of partner institutions: Marshfield Clinic Research Institute, University of Wisconsin, Medical College of Wisconsin, and Gundersen Health Systems
- Expanded Program Reach: Strategically planned and executed the launch of six new All of Us enrollment locations across Northern and Central Wisconsin, broadening program accessibility and impact
- Drove Program Participation and Retention: Monitored key enrollment metrics and implemented Standard Operating Procedures (SOPs) to boost participation, achieving a nationally recognized retention rate of 89%
- Standardized Procedures for Grant Submissions: Developed and implemented standardized process documents and templates for supplemental funding submissions, later adopted by the NIH for nationwide use
Solutions Analyst
Marshfield Clinic Health Systems
09.2019 - 01.2021
- Oversaw $1M Software Implementation: Managed the successful implementation of Q-Centrix Universal Registries software across three MCHS Cardiology Departments, delivering the project on budget and ahead of schedule
- Led Multi-Site Software Deployment for Women’s Health: Served as the lead analyst for the MCHS Women’s Health Service Line Cerner ambulatory software rollout, coordinating comprehensive planning, monitoring, and execution for a seamless, single-day, multi-facility launch
- Directed Cerner Implementation for Family Birth Department: Acted as the team lead for MMC-Weston Hospital’s Cerner implementation in Family Birth, overseeing all phases from planning through execution to ensure a smooth transition
- Analyzed and Addressed EHR Software and Hardware Requirements: Conducted needs assessments for EHR system implementation, aligning Cerner Millennium EHR functionalities with organizational requirements
- Managed Vendor Relationships and Procurement: Engaged in vendor management and procurement processes to support third-party application integration, fostering successful partnerships and streamlined operations
Software Product Analyst/Business Analyst
Sentry Insurance
07.2013 - 04.2019
- Simultaneously Managed Multiple Projects: Coordinate and deliver multiple projects aligned with corporate, business, and team objectives, ensuring on-time and within-budget completion
- Defined Project Scope and Document Requirements: Capture detailed business needs, document requirements, and oversee project scope, while managing changes, mitigating risks, and resolving issues effectively
- Tested New Developments and Collaborated with Developers: Conduct rigorous testing of new developments and work closely with developers to ensure high-quality IT products and solutions that meet business needs.
System Manager, Financial Counseling
Ministry Health Care
05.2012 - 04.2013
- Led Virtual Team of Financial Counselors: Directed a virtual team, aligning them with the Ministry’s strategic goals, mission, values, and desired behaviors to drive consistent financial counseling standards
- Standardized Financial Counseling Procedures: Implemented procedural changes to establish a cohesive 'One Ministry' approach, streamlining financial counseling practices across all locations
- Built Strategic Partnerships Across Departments and Agencies: Developed collaborative pathways among internal departments, hospitals, clinics, external vendors, and government agencies to effectively connect uninsured patients with sponsorship opportunities
Clinical Applications Educator
Ministry Health Care
02.2011 - 05.2012
- Led CattailsMD Software Training: Delivered comprehensive training to providers and clinical staff, enhancing proficiency and adoption of CattailsMD software
- Delivered Hands-On Support: Provided at-the-elbow assistance to end users, ensuring seamless integration and effective use of new software in clinical settings
- Developed Curriculum and Training Materials: Created training curriculum and designed materials tailored to diverse learner needs, supporting consistent, high-quality instruction
Continuing Medical Education (CME) Specialist
Marshfield Clinic Health System
11.2007 - 02.2011
- Led Mission-Based Metrics System Implementation: Managed the creation and deployment of a metrics-based evaluation system to measure program impact, aligning with organizational mission and goals
- Secured Six-Year ACPE Accreditation: Achieved a six-year accreditation from the Accreditation for Pharmacy Continuing Education (ACPE) for pharmacy education programs, enhancing the credibility and reach of the offerings
Prevention Specialist
Marshfield Clinic Center for Community Outreach
01.2007 - 11.2007
- Led Strategic Planning for Grassroots Coalitions: Facilitated strategic planning sessions to align and empower grassroots community coalitions in achieving shared goals
- Established Partnerships for Community Health Outcomes: Developed and maintained strategic partnerships with coalitions to monitor, evaluate, and implement health improvement plans, enhancing community health outcomes
AmeriCorps Volunteer
Wautoma Area School District A+ After School Programs
07.2005 - 11.2006
- Managed Operations for A+ After School Program: Oversaw administrative functions for the Wautoma Public School District’s A+ After School Program, ensuring smooth daily operations and program success
- Authored and Secured Grants: Conducted grant writing to secure funding, supporting program expansion and sustainability
Legislative Assistant
Wisconsin State Assembly
04.2001 - 02.2002
- Addressed Constituent Inquiries: Responded to constituent inquiries on behalf of the Representative, providing timely and accurate information to maintain strong community relations
- Conducted Legislative Research and Collaboration: Researched and collaborated on diverse legislative initiatives, contributing to policy development and informed decision-making
Legislative Intern
Wisconsin Office of the Governor
12.2000 - 05.2001
- Conducted Research on SAGE Schools Across Multiple States: Researched and compiled comprehensive reports on SAGE schools to support the Education Policy Advisor in informed policy recommendations
- Handled Constituent Inquiries for Education Policy Advisor and Governor: Responded to constituent inquiries on behalf of the Education Policy Advisor and Governor, providing accurate information and fostering positive constituent relations
Education
Masters of Science - Education, Professional Development/Adult Learning Emphasis, E-learning Secondary Emphasis
University of Wisconsin – Stout
Menomonie, Wisconsin01.2010
Wisconsin Licensure Broadfield Social Studies - Early Adolescence - Adolescence (EA-AD/ 6-12)
University of Wisconsin - Oshkosh
Oshkosh, Wisconsin01.2005
Bachelor of Arts - Political Science, Speech
University of Wisconsin - Whitewater
Whitewater, Wisconsin01.2001
Skills
- Client Relationship and Change Management
- Project Planning and Scope Management
- Data Analysis and Outcomes Measurement
- Staff Management and Team Building
- Accreditation Implementation
- Legislative Policy and Grant Writing
- Curriculum Development and e-Learning
- Program Evaluation and Process Improvement
Websites
Publications
“Connecting CME Metrics to Mission: Assessing health, gaps, and practice of a CME program” – 2010 - Jennifer Steuck
Certification
Project Management Professional (PMP) - Project Management Institute
Prosci Change Management Certification, in progress, anticipated completion - 12/2024
CattailsMD Certified Trainer
Accomplishments
- Managed virtual team of Financial Counselors emphasizing a cohesive, open-dialogue environment resulting in a 98% staff satisfaction rating
- All of Us Research Program nation-wide leader in active retention metrics (89%)
- Oversaw and managed the day-to-day activities of the IT Paperless/Kofax components of the multi-million-dollar data migration to cloud technology and software conversion for Sentry Insurance’s 401K Business Line in collaboration with multiple IT partners
- Developed Marshfield Clinic Continuing Medical Education Mission-based Metrics Dashboard Project linking physician-focused education to mission-driving statistics
- Authored Marshfield Clinic Accreditation Council for Pharmacy Education (ACPE) documentation, earning coveted six-year accreditation with accommodation for the first time in 2011
- Best of the Best recognition for Mission-based Metrics Project presentation at Alliance for Continuing Medical Education (CME) National Conference – San Francisco, California – 01/2011
- Secured WISHET and ACCME accreditation for Cattails training programs for physicians and support staff, generating over $500,000 in corporate-wide in-kind contributions within six months
Timeline
Senior Project Manager
University of Wisconsin
10.2023 - Current
Business Systems Analyst
University of Wisconsin
05.2023 - 10.2023
Project Manager
Marshfield Clinic Research Institute
01.2022 - 05.2023
Solutions Analyst
Marshfield Clinic Health Systems
09.2019 - 01.2021
Software Product Analyst/Business Analyst
Sentry Insurance
07.2013 - 04.2019
System Manager, Financial Counseling
Ministry Health Care
05.2012 - 04.2013
Clinical Applications Educator
Ministry Health Care
02.2011 - 05.2012
Continuing Medical Education (CME) Specialist
Marshfield Clinic Health System
11.2007 - 02.2011
Prevention Specialist
Marshfield Clinic Center for Community Outreach
01.2007 - 11.2007
AmeriCorps Volunteer
Wautoma Area School District A+ After School Programs
07.2005 - 11.2006
Legislative Assistant
Wisconsin State Assembly
04.2001 - 02.2002
Legislative Intern
Wisconsin Office of the Governor
12.2000 - 05.2001
Wisconsin Licensure Broadfield Social Studies - Early Adolescence - Adolescence (EA-AD/ 6-12)
University of Wisconsin - Oshkosh
Bachelor of Arts - Political Science, Speech
University of Wisconsin - Whitewater
Masters of Science - Education, Professional Development/Adult Learning Emphasis, E-learning Secondary Emphasis
University of Wisconsin – Stout