JENNIFER ALAMOS
San Antonio,Texas
Summary
Dynamic professional with extensive expertise in financial administration, compliance, legal frameworks, and document management. Proven track record of achieving organizational goals through strategic risk management, comprehensive reporting, and effective group instruction. Skilled in fostering positive environments that promote operational efficiency while leveraging strong communication and planning abilities. Experienced educator adept at engaging students through interactive lessons and maintaining a conducive learning atmosphere, demonstrating flexibility and effective classroom management techniques.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Central Catholic High School
San Antonio, Texas
09.2025 - Current
- Supported students in accessing college courses through a local college program within high school facilities. Assisted juniors and seniors in navigating advanced placement and international baccalaureate programs. Facilitated opportunities for students to earn college credit by passing standardized exams and through concurrent enrollment at the high school level.
- Implemented lesson plans to ensure continuity of education across various subjects.
- Facilitated classroom management strategies to maintain a productive learning environment.
- Adapted instructional materials to meet diverse student needs and learning styles.
- Assessed student performance and provided constructive feedback to support academic growth.
Treasurer (503 (C)(3))
San Antonio Citizen Police Academy Alumni Association (SACPAAA)
San Antonio, Texas
04.2023 - Current
- As the financial administrator, I oversee banking accounts, invoices, and transactions. I manage cash and risk management, financial planning, and reporting, and review financial reports for the Financial Board Committee. I produce board reports with graphs and ensure all banking cash flow reports are briefed. I submit quarterly and annual reports to the Texas Lottery Commission and the Financial Board Committee on time. I attend community events with other board members to recruit for the following sign-up class dates.
- Developed and maintained accurate financial reports to support organizational transparency.
- Managed budgeting processes to allocate resources effectively for community programs.
Documentation Specialist, Contractor
Emprata, LLC, Bureau of Medicine and Surgery (BUMED), Naval Medical Forces Support Command (NMFSC)
Joint Base San Antonio, Fort Sam Houston, Texas
09.2021 - 07.2023
- Lead Administrator and Coordinator, created, revised, and stored documents. Developed and implemented document management policies and procedures. Reviewed and edited for accuracy and completeness. Ensured documents were updated annually or as required, easily accessible, standardized, and properly stored. Verified that all documentation met regulatory standards. Maintained all trackers to report to the Deputy Chief of Staff, Chief of Staff, and Rear Admiral.
- Prepare, coordinate, and manage responses to Freedom of Information Act (FOIA) requests and provide oversight of Privacy Act (PA). Responsible for disseminating Congressional complaints and ensuring commands respond promptly with proper requests for documentation submitted. Responsible for managing time-sensitive Congressional complaints. Served as the liaison between the Command and the Administration Office and as the main point of contact for communication in all task-related matters. Maintain all administrative logs to ensure risks associated with business rules are maintained, identified, measured, monitored, and controlled in accordance with Ethics and Compliance policies and procedures across the Command.
- Serve as the Command's chief administrative officer, responsible for planning, development, and execution of the Command Administrative Management Program.
- As the Command's internal administrative advisor, the contractor is responsible for performing, providing, obtaining, and advising on a variety of management services essential to the command's direction and efficient operation. Keep management updated on new or revised administrative policies, regulations, and procedures that impact the organization’s internal controls and operations.
- Coordinates assigned functions with managers and supervisors to discuss work-related changes affecting their areas and provide authoritative recommendations for possible improvements. Reduces the supervisor’s responsibility for routine administrative tasks and issues as much as possible. Establish internal procedures to ensure proper control over deadlines, progress reports, and directives, and take your own initiative in developing these procedures.
- Developed and maintained comprehensive documentation for medical protocols and procedures.
- Collaborated with cross-functional teams to ensure accuracy in technical documentation.
Probation Officer
38th & 454th Judicial District Community Supervision Correction Department (CSCD) (Adult Probation)
Medina County, Texas
09.2020 - 09.2021
- As a specialized CSO, I led and maintained 325 cases as the Substance Abuse Felony Punishment Facility (SAFPF) & Intermediate Sanction Facility (ISF) Coordinator. I monitored, supervised, and developed treatment and rehabilitation plans for probationers. I prepared, updated, and maintained documents for each case file after every visit. I attended all required court sessions (felony & county court). I wrote investigative reports for the DA, submitted requests for active warrants, interviewed probationers, and conducted drug tests as required. I investigated all necessary information, including anonymous calls and reports. I kept detailed records of all actions.
- Supervised compliance with court-ordered conditions for adult probation clients.
- Conducted thorough assessments to evaluate client risks and needs for effective case management.
Pretrial Service Case Manager, Veteran’s Liaison
Medina County Pretrial Services
Hondo, Texas
09.2019 - 09.2020
- Supervised individuals with pending charges for crimes and ensured they appeared in court and did not harm anyone in the community across three Judicial Districts: Uvalde, Medina, and Real County. As case managers, investigate their whereabouts, monitor compliance with release conditions, support transitions if needed, and reduce the risk of non-appearance. Request necessary indigent forms if required, serve as an intermediary between the County Judge and attorneys, inform family members of bond recommendations, follow up on denied bond cases, and ensure all requirements are met for monitoring defendants and, if necessary, to take a drug test. Update all records in the CSS System.
- Coordinated case management services for individuals in pretrial detention.
- Assessed client needs and developed tailored intervention plans.
101st Airborne Division (Air Assault)
United States Army
Fort Campbell, Kentucky
01.2010 - 09.2018
- Served as a noncommissioned officer (NCO) and was honorably discharged. I held two unique MOS codes never before assigned due to the 20-year War that America was involved in, serving in Air & Missile Defense (14G) and Human Resources (42A) during Operation Enduring Freedom (Afghanistan, 2010; 2014).
- Entrusted with monitoring the Integrated Computerized Deployment System (ICODES) for two deployments and two redeployments of military equipment totaling $3.2 million across two different time frames. Managed, authorized, and approved deployment travel vouchers for Government Travel Cards for Active Duty personnel, GS/Civilian staff, and Contractors when travel was approved.
- Major Projects: Senior NCO Project Lead assisted the Army Corps of Engineers in managing field operations, including project management, time management, planning, construction material contractor-procurement order verification, and ensuring a smooth transition of 102 Army Females from B-Huts to their C-Huts temporary homes. Conducted training, updated military records, and was responsible for identifying and removing major barriers to the operation's overall effectiveness.
- Rhine Ordnance Barracks (ROB), US Army Garrison, Rheinland Pfal, Germany, 2013-2018
- Upon arrival, I was selected above my peers for “super performance” and recommended to be reassigned to Allied Air Command (AIRCOM) at the North Atlantic Treaty Organization (NATO).
- Allied Air Command (AIRCOM), Ramstein Air Base, Germany, 2013-2018
- The North Atlantic Treaty Organization (NATO) expanded at Allied Air Command (AOC) and Air & Missile Systems through air, ship, and ground inspectors (JICC/JICO). I was appointed to lead efforts to assist, negotiate, and collaborate as a Surveillance and Compliance Auditor and Policy Lead, overseeing missile distributions, and air & space-time slots available to many nation-states. Data link management: Plans, coordinates, and manages the multi-tactical data link (TDL) architecture (MTA). Situational awareness (SA): provide commanders with a unified tactical air picture for early warning and airspace management. Advisory role: advise commanders on TDL employment, capabilities, and integration.
- Ensured business plans aligned with the priorities and goals of all Allied NATO Nation States, the United States Diplomacy of International Arms Guidance, and adhered to doctrine and policy issued by higher authorities.
- Ensured compliance and collaboration among all participants in the NATO AIRCOM and 10th AAMDC Training Field Exercises when required and called upon. Exercises required an understanding of international law and policy guidelines.
- Ensured that all policies and guidance overseen by the Current Operations Department followed a unified project and program management framework.
- Negotiated and resolved policy implementation concerns among a diverse working group and motivated teamwork.
- Prior Civilian Employment
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Agent-Admin Assistant
Farmers Insurance Agency-Aldo Aguilar Insurance Agency (Independent)
San Antonio, TX
06.2000 - 09.2002
- Responsible for performing follow-up on outstanding client accounts, reviewing payers, and making outbound phone calls to establish payments.
- The agent will assign account work queues and process correspondence requests by payers and third-party associates.
- Responsible for reviewing accounts to ensure accurate billing and reimbursement. Identify payer issues affecting payment delays.
- The agent must understand payer contracts and fee schedules and be able to answer all questions and address incoming inquiries from walk-in clients.
- Managed client insurance portfolios, ensuring comprehensive coverage and risk assessment.
- Developed tailored insurance solutions to meet diverse client needs and preferences.
Education
Ph.D. - Philosophy
08-2028
M.D. - Law
12.2019
Bachelor of Science - Political Science And Government
08.2017
Skills
- Bilingual
- Legal writing
- Case law investigation
- Excellent communication
- Organized
- Financial administration
- Cash management
- Risk management
- Financial planning
- Compliance
- Business Ethics
- Risks management
- Time management
- Conflict management
- AP/AR Procedures and Other computer offices' legal software and MS products proficiency
- Adaptable
- Classroom management
- Relationship building and management
Certification
- Certificate in Compliance, Business Law and Risk, St. Mary’s University School of Law, Dec 2018
Timeline
Substitute Teacher - Central Catholic High School
09.2025 - Current
Treasurer (503 (C)(3)) - San Antonio Citizen Police Academy Alumni Association (SACPAAA)
04.2023 - Current
Documentation Specialist, Contractor - Emprata, LLC, Bureau of Medicine and Surgery (BUMED), Naval Medical Forces Support Command (NMFSC)
09.2021 - 07.2023
Probation Officer - 38th & 454th Judicial District Community Supervision Correction Department (CSCD) (Adult Probation)
09.2020 - 09.2021
Pretrial Service Case Manager, Veteran’s Liaison - Medina County Pretrial Services
09.2019 - 09.2020
101st Airborne Division (Air Assault) - United States Army
01.2010 - 09.2018
Agent-Admin Assistant - Farmers Insurance Agency-Aldo Aguilar Insurance Agency (Independent)
06.2000 - 09.2002
Our Lady of The Lake University - Ph.D., Philosophy
St. Mary’s University School of Law - M.D., Law
Austin Peay State University - Bachelor of Science, Political Science And Government
AWARDS
Army Commendation Medal (2nd Award); Joint Service Achievement Medal; Army Achievement Medal; Army Good Conduct Medal (2nd Award); National Defense Service Medal; Global War on Terrorism Service Medal; Afghanistan Campaign Medal w/ 2 Campaign Stars; Noncommissioned Officer; Army Service Ribbon; Overseas Service Ribbon; NATO Medal (2nd Award). SCI/Top Secret Clearance. Honorably Discharged.
Section name
All credentials and documents will be provided upon request.