Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Languages
Timeline
Generic

JENNIFER ALARCON

SPRING VALLEY,USA

Summary

Experienced with managing front desk activities and maintaining a welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Dedicated care professional committed to supporting patients in feeling secure and comfortable in clinical and home settings. A responsible team player is always willing to assume additional responsibility to ease the family burden. I am also a certified Personal Care Assistant.

Overview

7
7
years of professional experience
1
1
Certification

Work History

HOME-KEEPER/NANNY

JIVATEL
08.2022 - 09.2023
  • This was my last current job where I took off in a role I'd never had done
  • I was a home keeper where I helped a lovely family clean their house and be their personal chauffeur to her kids and a nanny at times
  • This job made me realize I have a lot of patience and I enjoy spending time with kids
  • Assisted with light housekeeping duties as well as running errands.
  • Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
  • Organized and cleaned the home after activities by picking up toys and straightening the room.

PATIENT CARE ASSISTANT

HAMASPIK HEALTHCARE
04.2020 - 03.2021
  • In this job, I learned the ability to be a patient's right hand in all her do's in the house as well as personal
  • I am a certified PCA, and this job led me to pursue my degree in college
  • This job taught me leadership since my patient depended on my help daily
  • Applied wound care techniques, promoting healing and preventing infection.
  • Supported patients with daily living activities, fostering independence and improving quality of life.
  • Utilized blood pressure cuffs and thermometers to record patient measurements, maintaining equipment hygiene.
  • Assisted patients with mobility exercises, enhancing physical strength and reducing fall risk.
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.

Dispatcher Coordinator

AMERICA LATINA TAXI
01.2018 - 01.2020
  • I was a dispatcher, where I received 300-800 calls daily from customers and managed the drivers' locations and system to receive the locations of where to pick up and drop off the customer
  • This was a multitasking job since not only did I answer many calls daily but I also had to be very knowledgeable with computer skills and manage the company payments from the drivers weekly
  • Enhanced dispatch efficiency by implementing a new scheduling system and optimizing routes.
  • Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently while maintaining a professional demeanor.
  • Improved customer satisfaction with timely and accurate dispatching of service requests.

CASHIER/COOK

TACO BELL
07.2016 - 12.2018
  • This was my first job where I got to experience as a cashier and my customer skills
  • I would take orders from customers daily and be a great team leader. When short staff I would be at the front in the cashier and in the back helping the cooks
  • Greeted customers entering the store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.


Education

HEALTH SCIENCE - Health And Wellness

ROCKLAND COMMMUNITY COLLEGE
05.2025

Skills

  • Fluent in English and Spanish
  • Route planning
  • Scheduling expertise
  • Time management
  • Customer service
  • Multitasking and organization
  • Prioritizing calls
  • Map reading
  • Medical terminology
  • Personal hygiene assistance
  • Patient monitoring
  • Feeding assistance

Personal Information

Age: 25

Certification

  • Personal Care Assistant (PCA) Certification

Languages

Spanish
Full Professional
English
Full Professional

Timeline

HOME-KEEPER/NANNY

JIVATEL
08.2022 - 09.2023

PATIENT CARE ASSISTANT

HAMASPIK HEALTHCARE
04.2020 - 03.2021

Dispatcher Coordinator

AMERICA LATINA TAXI
01.2018 - 01.2020

CASHIER/COOK

TACO BELL
07.2016 - 12.2018

HEALTH SCIENCE - Health And Wellness

ROCKLAND COMMMUNITY COLLEGE

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JENNIFER ALARCON