Jennifer Albright
Brevard,NC
Summary
Senior Project and Program Manager with over 15 years delivering Oracle PeopleSoft HCM and enterprise ERP initiatives, including 2+ years leading Oracle HCM Cloud implementations in Higher Education and enterprise environments. Experienced in managing complex, cross-functional projects, overseeing scope, schedule, budget, risk, and resource planning to ensure successful delivery and alignment with organizational goals. Skilled at translating business requirements into functional and technical solutions, implementing process improvements, and enhancing team efficiency. Adept at communicating with executives, stakeholders, and technical teams to align HR and IT initiatives with strategic objectives, while maintaining governance, compliance, and a focus on team success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Project Management Consultant
Sierra-Cedar
01.2024 - Current
- Facilitated ongoing delivery of higher education HCM cloud solutions to ensure alignment with client objectives and organizational priorities.
- Crafted and managed comprehensive project plans to ensure effective execution and alignment with project objectives.
- Oversaw project execution for higher education HCM cloud implementations, ensuring strategic alignment with client goals and institutional priorities.
- Crafted and upheld comprehensive project plans to ensure effective project execution and alignment with objectives.
- Analyzed project risks and developed targeted strategies to effectively mitigate challenges and reduce adverse effects.
- Coordinated efforts with stakeholders and business partners to establish requirements, monitor dependencies, and oversee project prioritization.
- Streamlined project tracking by creating detailed Jira dashboards, providing critical insights for management and functional teams.
- Developed and implemented strategies to optimize team operations and elevate stakeholder satisfaction.
- Monitored project advancements and communicated updates to leadership, modifying strategies as necessary to address shifting priorities.
- Developed comprehensive project plans, ensuring alignment with client objectives and organizational goals.
PeopleSoft HCM Program Manager
University Of South Carolina
01.2018 - 01.2024
- Lead the PeopleSoft HCM program within the Division of IT, serving as the primary liaison with HR, Benefits, and Payroll, overseeing all phases of managed services projects while balancing customer priorities, internal resources, and vendor schedules.
- Directed major implementations: 2019 transition from a 40+ year-old Mainframe system to PeopleSoft HCM production support, and 2021 deployment of Time & Labor and Absence Management modules, enabling the sunsetting of the final Mainframe Time & Attendance system.
- Manage and supervise a cross-functional team of 7 Senior Systems Analysts, an HCM Program Coordinator, student and contracted employees, and coordinate with IBM technical vendors (onshore and offshore).
- Oversee program operations, including system maintenance, regulatory compliance, upgrades, critical patching, and alignment of HCM activities with organizational and divisional strategic goals.
- Establish and enforce program standards, governance models, project lifecycle processes, SLAs, and PM methodologies (Agile & Waterfall) to ensure successful solution delivery.
- Partner with stakeholders, business partners, and vendors to identify needs, define requirements, and provide strategic direction for enterprise HCM initiatives.
- Drive performance management, professional development, and training for the HCM team while fostering a collaborative, high-performing environment.
- Identify program risks and obstacles, communicating potential impacts to leadership and stakeholders, and recommending actionable solutions.
Senior HRIS Analyst
SCANA Corporation
01.2015 - 01.2018
- Led the companywide Compensation Structure project, eliminating customizations and optimizing delivered PeopleSoft functionality for over 6,000 employees, successfully rolling out the changes error-free.
- Implemented PeopleSoft delivered processes across Compensation, Total Rewards, Candidate Gateway/Talent Acquisition, and Fluid User Interface, including requirements gathering, testing, end-user training, and process documentation.
- Supported IT upgrades, tax updates, and PeopleSoft image deployments (e.g., PT 8.55.17, PT 8.55.19, Image 18, Image 21), providing functional research, testing, and documentation.
- Maintained and delivered multifaceted reporting using PeopleSoft Query Manager, BI Publisher, and SQL for internal and regulatory reporting (e.g., Department of Labor, EEO, AAP, VETS).
- Facilitated organizational adoption of PeopleSoft Fluid User Interface and Total Rewards processes, including system configuration, requirements mapping, training, and documentation to ensure smooth transitions.
- Collaborated as a SCANA Kaizen Team Member, streamlining HR processes such as new hire/re-hire processing, reducing paper usage, and improving overall HR system efficiency.
- Directed HR teams—including Benefits, Staffing & Recruiting, and Compensation—through annual initiatives such as Open Enrollment and Merit/Bonus processing
HRIS Analyst
Lexington Medical Center
01.2010 - 01.2015
- Provide functional expertise for PeopleSoft to align with HR objectives and regulatory mandates (e.g., 9.1 Upgrade, Affordable Care Act, new employee benefit options).
- Lead annual Open Enrollment setup, testing, and monitoring for ~5,500 employees through Benefits Administration.
- Develop end-user documentation, training materials, and workflow diagrams for HR staff and LMC organization, including step-by-step guides for Payroll, HR processes, Licenses & Certifications, and ImageNow system.
- Serve as project lead for ImageNow implementation, enabling a paperless HR environment; partnered with IT to ensure smooth data transitions across multiple systems (PeopleSoft, Position Manager).
- Facilitate HR staff trainings at all levels and provide guidance on how PeopleSoft changes impact business processes, recommending efficient system utilization.
- Support high-level reporting and audits (e.g., Joint Annual Reporting, Professional Liability), enabling management to make strategic decisions.
Education
Bachelor of Science - Information Technology
Barry University
Miami, FL06.2007
Skills
- Oracle HCM Cloud Implementation
- Oracle PeopleSoft HCM
- Enterprise ERP Implementations
- Program Management
- Senior Project Management
- End-to-End Project Lifecycle Management
- Oracle Cloud Delivery Methodologies
Core Skills
Delivery & Governance
- Scope, Schedule & Budget Management
- Risk, Issue & Dependency Management
- Resource & Capacity Management
- IT Governance & Service Delivery
- Process Analysis & Process Improvement
- Testing Management (UAT, SIT, Regression)
- Change Management & Organizational Readiness
Functional & Process
Experience
- Over 15 years delivering Oracle PeopleSoft HCM solutions and 2+ years leading Oracle HCM Cloud implementations in Higher Education and enterprise environments.
- 5+ years of program and project management experience, including direct supervision of employees, consultants, and technical vendor partnerships, ensuring alignment with organizational goals.
- Extensive hands-on experience with PeopleSoft HCM system configuration, deployment, training, platform support, and end-to-end project delivery.
- Proven ability to establish and lead IT HCM programs, including governance frameworks, support teams, SLAs, KPIs, and resource augmentation to deliver strategic initiatives.
- Strong collaborative skills with executives, business partners, IT teams, and technical vendors to align stakeholders across multiple levels and ensure mission-critical goals are met.
- Skilled in all aspects of software delivery, including architecture, configuration, functional and technical specifications, requirements gathering, multi-environment testing, and documentation management.
- Adept at identifying staffing and consultant needs, driving process improvements, and translating business requirements into efficient, scalable technical solutions.
- Recognized for leadership that emphasizes professional development, mentorship, decisiveness, flexibility, and team success.
Certification
- Oracle Global Human Resources Cloud 2025 Certified Implementation Professional
- Oracle Cloud Infrastructure 2025 Certified AI Foundations Associate
- Oracle Cloud Infrastructure 2025 Certified Foundations Associate
- Oracle Project Manager Practitioner
- University of South Carolina – Project Management Certification
- PMP® Certification Training – 35 Contact Hours
- PeopleSoft Training: Introduction to PeopleSoft (HRMS, Benefits, Human Resources), Benefits Administration 9.1, ePerformance 9.2, Recruiting Solutions 9.2, Time & Labor 9.2, Query & Reporting (Basic & Advanced)
Timeline
Senior Project Management Consultant
Sierra-Cedar
01.2024 - Current
PeopleSoft HCM Program Manager
University Of South Carolina
01.2018 - 01.2024
Senior HRIS Analyst
SCANA Corporation
01.2015 - 01.2018
HRIS Analyst
Lexington Medical Center
01.2010 - 01.2015
Bachelor of Science - Information Technology
Barry University