JENNIFER ALLEN
Summary
Skilled and dedicated business professional with a versatile skill set acquired through higher education, DEI, and HR experience. Proven track record of excellent communication, organizational, relationship building, event/project management, and strategic thinking skills. Goal-oriented approach to ensuring employee, candidate, and client satisfaction. Proficient in iCIMS, PeopleSoft, OPUS, Slate, and Microsoft Office Suite.
Overview
12
12
years of professional experience
Work History
Talent Acquisition Partner
Emory Healthcare
04.2023 - 08.2024
- Ensured adherence to all federal, state and local regulations and EHC policies in the employment process
- Collaborated with Talent Acquisition Leadership and Hiring Leaders as a strategic business partner to understand new graduate staffing demands and worked to effectively attract and hire diverse and top talent
- Managed all related activities of recruitment, including but not limited to, conducting intake sessions, sourcing, campus recruitment and branding, interviewing, hiring events/information sessions and offer completion
- Ensured adherence to all federal, state and local regulations and EHC policies in the employment process
- Partnered with HRBP’s and Employee Relations to reconcile employee issues
- Served as a trusted advisor to both candidates and hiring teams by providing guidance on role requirements, interviewing tips, and career development opportunities
Program Coordinator-Office of DE&I
Emory University | Nell Hodgson Woodruff School of Nursing
11.2020 - 04.2023
- Involved in the launching of the diversity, equity and inclusion office of the #1 ranked school of nursing
- Created and championed programs to enhance student and employee experience (i.e food pantry program, cultural celebrations, team building activities)
- Partnered with the Associate Dean for Diversity, Equity and Inclusion and other administrative leaders to develop project plans to advance organizational initiatives and strategic goals
- Served as the liaison between students, staff and faculty to resolve DEI related issues and concerns
- Assisted in project planning and execution of special projects and events to build community and culture awareness such as open house, trainings, forums, lecture series, webinars, in person and via Zoom
- Established strategic partnerships with external organizations, expanding program reach and impact
- Drafted, edited and/or proofread documents and created surveys/reports to analyze data to measure program effectiveness, using insights for continuous improvement
- Managed and tracked student, staff and faculty DEI compliance through learning management systems
- Researched, analyzed and performed competitive analysis of DEI training programs to make best selection for alignment with strategic goals
- Performed daily administrative duties including scheduling, planning and preparing materials for meetings and special events, and reconciling expenses
- Managed resources and departmental budget of $130,000 for successful execution of multiple programs simultaneously
- Actively recruited members to employee resource groups
Program Coordinator-Office of Education
Emory University | Nell Hodgson Woodruff School of Nursing
06.2018 - 11.2020
- Served as the Community Service Outreach Liaison for the School of Life Committee
- Operated as the primary liaison between 600 students, faculty and staff for undergraduate programs
- Planed, managed and coordinated various events for 3 undergraduate programs including student orientation, cohort meetings and award ceremonies
- Oversaw daily and long-term operational aspects of the Bachelor of Nursing in Science, Accelerated Bachelor of Science in Nursing and Accelerated Bachelor of Science in Nursing +Master of Science in Nursing programs
- Collaborated with fellow program administrators, directors, and deans to improve processes, data sharing, and communication between departments
- Managed undergraduate student registration
- Validated academic records and maintains records related to student issues including tracking and administering special plans of study and academic warning letters
- Reviewed and maintains programs official curriculum plans of study and syllabi.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
Project Coordinator
Tyco Integrated Security
08.2016 - 06.2018
- Managed projects and processes to ensure consistent project delivery
- Interfaced with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process
- Organized delivery of material and tracked requisitions
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Ensured completion and accuracy of administrative paperwork including document control and checklist
- Superintended technicians and subcontractors to ensure completion of projects
- Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
- Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains
Administrative Assistant-HR/Facilities
Carter’s/OshKosh Inc.
12.2012 - 02.2016
- Supported the Human Resources staff with administrative duties while maintaining confidentiality
- Provided in-house candidate support from interview through onboarding including processing paperwork
- Delivered excellent customer service through prompt responses to employee, candidate or client inquiries, addressing concerns effectively, and building strong relationships
- Participated in HR investigations by gathering information/reports
- Researched, coordinated and planned charity programs with the Director of Philanthropy (i.e. Light The Night Leukemia and Lymphoma Society)
- Managed employee database using Access to keep record of new hire work space set-up and building space
- Oversaw the company’s badge management system to ensure the safety and security of employees and guests
- Consulted with vendors to ensure accurate facility services
- Created purchase requisitions, managed purchase orders and paid invoices using SAP
- Processed/coded checks and kept records using Excel and maintained expense reports using Concur
- Identified/resolved issues and participated in the development and implementation of strategies to improve operations
- Delivered administrative, operational and programmatic support to the Facilities Manager and Sr Manager, Info Security
- Designed email notifications for company related announcements
Education
Bachelor of Arts in Mass Media Arts and Communications -
Clark Atlanta University
Atlanta, GeorgiaSkills
- Documentation Evaluation
- Data Analysis
- Time Management
- Interpersonal Communication
Professional Development
- HRCI- Diversity and Inclusion in HR Management, Fall 2022, Assessing Diversity & Inclusion, Fostering an Inclusive Culture, Hiring and Retaining Diverse Talent
- Diversity EDU- Communication for Inclusion, Fall 2021, Engagement with Diversity, Influence of Unconscious Bias
Awards
- Excellence in Social Responsibility
- Team Excellence Award
Timeline
Talent Acquisition Partner
Emory Healthcare
04.2023 - 08.2024
Program Coordinator-Office of DE&I
Emory University | Nell Hodgson Woodruff School of Nursing
11.2020 - 04.2023
Program Coordinator-Office of Education
Emory University | Nell Hodgson Woodruff School of Nursing
06.2018 - 11.2020
Project Coordinator
Tyco Integrated Security
08.2016 - 06.2018
Administrative Assistant-HR/Facilities
Carter’s/OshKosh Inc.
12.2012 - 02.2016
Bachelor of Arts in Mass Media Arts and Communications -
Clark Atlanta University
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