Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Allen

Bell Buckle,TN

Summary

Dynamic and dedicated Groomer with extensive experience in mobile grooming and salon environment, recognized for enhancing customer satisfaction through exceptional service and effective communication. Proficient in advanced grooming techniques and animal handling, I foster strong client relationships, leading to repeat business and referrals. Committed to maintaining a safe and comfortable environment for pets during grooming sessions.

As grooming professional, prepared to deliver high-quality grooming services with focus on animal welfare. Adept at managing grooming schedules, maintaining hygiene standards, and providing compassionate care. Ensures collaboration with team members to adapt to changing needs and achieve optimal results.

Overview

16
16
years of professional experience

Work History

Groomer

ZoominGrooming
03.2025 - 08.2025
  • Groomed various dog breeds, ensuring proper techniques and safety protocols were followed.
  • Assisted in maintaining cleanliness and organization of grooming tools and workspaces.
  • Communicated effectively with pet owners to understand grooming preferences and requirements.
  • Provided basic coat care tips to pet owners for maintaining their pets' hygiene at home.
  • Adapted quickly to different grooming styles based on individual pet needs and owner requests.
  • Monitored pets during grooming sessions to ensure comfort and reduce stress levels.
  • Bathed dogs and cats to remove fleas, ticks and other skin parasites.
  • Administered anal gland expression to prevent discomfort and infections in pets.
  • Cleaned cat and dog ears to prevent ear infections.
  • Trimmed nails using clippers and grinders.
  • Contributed to a positive workplace culture by collaborating effectively with team members and actively participating in staff meetings and events.
  • Promoted a comfortable atmosphere for pets by utilizing calming methods during grooming sessions.
  • Cut and styled pet hair according to client speciations to prevent matting and tangling.
  • Mastered breed-specific grooming techniques, catering to diverse clientele with varying requirements.
  • Developed strong rapport with clients, leading to repeat business and positive word-of-mouth referrals.
  • Mentored new groomers to enhance their skills and acclimate them to the salon environment.
  • Achieved timely completion of appointments by employing efficient workflows that minimized stress for both pets and owners alike.
  • Assisted in maintaining accurate records of each pet''s medical history, vaccinations status, and past grooming experiences.
  • Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
  • Dematted dogs and trimmed hair in ears and between paw pads.
  • Brushed animal teeth to maintain dental health and prevent tooth decay and bad breath.

Groomer

Furryland
03.2022 - 03.2025
  • Collaborated with team members to streamline workflow and improve overall service efficiency.
  • Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
  • Provided exceptional customer service through clear communication, addressing concerns promptly and professionally.
  • Managed multiple appointments concurrently, balancing competing demands while maintaining high-quality results for each pet.
  • Conducted thorough pre-grooming consultations with clients to determine their preferences, resulting in customized service experiences.
  • Reduced customer wait times by implementing time management strategies in the grooming process.
  • Contributed to business growth by consistently meeting or exceeding sales goals for retail pet products sold in conjunction with grooming services.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Adapted quickly to different grooming styles based on individual pet needs and owner requests.
  • Cut and styled pet hair according to client speciations to prevent matting and tangling.
  • Developed strong rapport with clients, leading to repeat business and positive word-of-mouth referrals.
  • Achieved timely completion of appointments by employing efficient workflows that minimized stress for both pets and owners alike.

Groomer

Cloud9Mobile
06.2016 - 03.2022
  • Groomed various dog breeds, ensuring proper techniques and safety protocols were followed.
  • Assisted in maintaining cleanliness and organization of grooming tools and workspaces.
  • Communicated effectively with pet owners to understand grooming preferences and requirements.
  • Monitored pets during grooming sessions to ensure comfort and reduce stress levels.
  • Participated in training sessions on new grooming techniques and best practices for animal care.
  • Cleaned cat and dog ears to prevent ear infections.
  • Promoted a comfortable atmosphere for pets by utilizing calming methods during grooming sessions.
  • Cut and styled pet hair according to client speciations to prevent matting and tangling.

Brake Press Operator

Goodman Manufacturing Company
04.2011 - 06.2016
  • Operated CNC brake press to produce precision metal parts according to specifications.
  • Interpreted technical drawings and schematics to ensure accurate fabrication of components.
  • Monitored production processes for quality control, identifying and addressing defects promptly.
  • Trained new operators on machine setup, safety protocols, and operational procedures.
  • Implemented process improvements that enhanced production efficiency and reduced waste.
  • Interpreted blueprints to follow correct sequence of bends and identify proper tools to produce quality parts.

Owner/Groomer

Jaylyns Grooming
02.2010 - 04.2011
  • Managed daily operations and ensured high-quality grooming services for diverse clientele.
  • Trained and supervised staff in grooming techniques, customer service, and operational protocols.
  • Developed marketing strategies to increase brand visibility and attract new customers.
  • Implemented inventory management systems to optimize product availability and reduce waste.
  • Analyzed customer feedback to enhance service offerings and improve overall satisfaction rates.
  • Managed day-to-day business operations.
  • Led community engagement initiatives to promote business within local networks and events.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Education

No Degree - Vet Tech

Medialle College
Buffalo, NY

High School Diploma -

Medina High School
Medina, NY
06-1986

Associate of Arts - Graphic Design

Orleans Educational Center
Medina, NY
06-1986

Skills

  • Kennel cleaning and sanitation
  • Animal handling expertise
  • Problem-solving
  • Nail trimming and filing
  • Teeth cleaning
  • Customer service
  • Hair mat removal
  • Proper bathing procedures
  • Ear cleaning and plucking
  • Coat care
  • Fur cutting techniques
  • Skin and coat care
  • Grooming best practices
  • Sanitary area trimming
  • Undercoat removal
  • Gentle restraint methods
  • Advanced styling techniques
  • Continuing education participation
  • Safe lifting techniques
  • Relationship building
  • Canine CPR
  • Pet grooming techniques
  • Patience and empathy
  • Animal behavior
  • Phone and email etiquette
  • Canine and feline anatomy
  • Appointment scheduling
  • Pet first aid
  • Coat detangling
  • De-matting and De-shedding
  • Product knowledge and sales
  • Grooming tool maintenance
  • Professional scissor skills
  • Safety precautions and measures
  • Creative grooming designs
  • Breed-specific grooming
  • Paw pad care
  • Animal handling
  • Attention to detail
  • Customer communication
  • Inventory management
  • Dependable and responsible
  • Facilities maintenance
  • Time management
  • Multitasking
  • Reliability
  • Organizational skills
  • Critical thinking
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Professionalism

Timeline

Groomer

ZoominGrooming
03.2025 - 08.2025

Groomer

Furryland
03.2022 - 03.2025

Groomer

Cloud9Mobile
06.2016 - 03.2022

Brake Press Operator

Goodman Manufacturing Company
04.2011 - 06.2016

Owner/Groomer

Jaylyns Grooming
02.2010 - 04.2011

No Degree - Vet Tech

Medialle College

High School Diploma -

Medina High School

Associate of Arts - Graphic Design

Orleans Educational Center
Jennifer Allen