Jennifer Alonso
Myrtle Beach ,South Carolina
Summary
Proactive and customer-oriented, with a track record of enhancing patron experiences at the City Of Mulberry, Fl Government. Excelled in community outreach and computer assistance, significantly improving library organization and efficiency. Demonstrated leadership and problem-solving skills as Cashier Team Lead at McDonald's Restaurant, ensuring smooth operations and high customer satisfaction.
Overview
4
4
years of professional experience
Work History
Library Assistant
City Of Mulberry, Fl Government
09.2019 - 05.2023
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
- Assisted patrons with printing and copying according to personalized requirements.
Cashier Team Lead
McDonald's Restaurant
06.2021 - 07.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Education
Mulberry Senior High School
Mulberry 06.2019
Skills
- Written and oral communication
- Computer assistance
- Cataloging and shelving
- Shelf reading
- Community outreach
- Telephone etiquette
Languages
fluent in English and Spanish.
Understand Portuguese.
Languages
Spanish
Professional Working
Portuguese
Elementary
Timeline
Cashier Team Lead
McDonald's Restaurant
06.2021 - 07.2022
Library Assistant
City Of Mulberry, Fl Government
09.2019 - 05.2023
Mulberry Senior High School