Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Alston

Holly Springs,NC

Summary

Temperamental Skills: - Positive and extroverted, fostering a welcoming atmosphere for clients and colleagues. - Exceptional written and oral communication skills, facilitating effective interactions. - Enthusiastic and service-oriented, dedicated to exceeding customer expectations. - Resourceful problem solver, adept at addressing challenges with creative solutions. - Driven by growth and open to challenges, continuously seeking self-improvement. - Team player with a strong collaborative spirit, contributing to shared success.

Overview

2026
2026
years of professional experience

Work History

Customer Service/Teller/Financial Services

Black Hills Federal Credit Union

- Trained new employees on banking procedures, fostering a knowledgeable and efficient team.

- Managed account operations, including opening/closing accounts and addressing customer inquiries.

- Promoted vault and safe deposit services, ensuring the security of valuable assets.

- Collaborated in television commercials, showcasing the credit union's offerings and services.

- Worked alongside marketing directors, camera crews, and other talent to achieve campaign objectives.

Commercial Banking Representative

First Los Angeles Bank

- Provided exceptional customer service to global brokerage firms, handling substantial transactions.

- Managed accounts, ATMs, and communication channels for high-value clients.

- Ensured prompt email and mail communications to maintain strong client relationships.

Server/Expediting/Hostess

First Watch
2021 - Current

-Provide exceptional customer service by warmly greeting, seating, and welcoming guests, maintaining a positive dining atmosphere.

-Accurately take food and beverage orders, prepare drinks, and enter orders through kitchen-integrated POS systems with speed and precision.

-Ensure high food quality and timely delivery, consistently checking for accuracy, proper plating, temperature, and guest satisfaction.

-Manage all checkout transactions including credit cards, cash, and gift cards; balance payments with accuracy and professionalism.

-Maintain cleanliness and efficiency by stocking silverware, condiments, napkins, glassware, mugs, and preparing bread and supplies for next-day service.

-Operate and oversee host stand functions including guest check-in, seating rotation, and table management via digital seating system.

-Support a high-volume dining environment by coordinating with kitchen staff, servers, and management to ensure smooth workflow and exceptional guest experience.

-Uphold cleanliness and sanitation standards in dining, service, and preparation areas.

Education

Bachelor of Arts - Psychology

California State University - Fullerton
Fullerton, CA
01.1998

Skills

Acting Experience (Acting hobby) "Alters" Science Fiction Short - Portrayed an emotionally charged yet endearing mother in a science fiction short film Appeared in television commercials for Black Hills Federal Credit Union promoting membership and loan applications where I worked

Student Mentor for Computer Skills and Statistics classes at University

Mentored fellow students, enhancing study habits and assisting professors with grading tasks - Led fitness routines for senior citizens and coached adults in achieving fitness and dietary goals
Experience living internationally, comfortability with people of all different cultures, accents, young and old

Timeline

Customer Service/Teller/Financial Services

Black Hills Federal Credit Union

Commercial Banking Representative

First Los Angeles Bank

Server/Expediting/Hostess

First Watch
2021 - Current

Bachelor of Arts - Psychology

California State University - Fullerton
Jennifer Alston
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