Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Alvarez

Covina,CA

Summary

Motivated business professional bringing 17 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Creative Business Owner with exceptional background spent in 32 years. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Insurance Agency Owner

Self-employeed
06.2006 - Current
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Mitigated business risks by working closely with staff members and assessing performance.

Education

High School Diploma -

Covina High School
Covina, CA
05.1993

Skills

  • Contract Management
  • Talent Allocation
  • Regulatory Compliance
  • Staff Management
  • Business Administration
  • Financial Management
  • Business Planning
  • Customer Service
  • Bookkeeping
  • Public Speaking
  • Attention to Detail
  • Driven and Determined
  • Performance Improvement
  • Sales Development
  • Staff Hiring
  • Work Planning and Prioritization
  • Sales Planning
  • Customer Relations
  • Operations Management
  • Team Collaboration and Leadership
  • Task Delegation

Certification

  • Licensed Insurance Agent since 2006

Timeline

Insurance Agency Owner

Self-employeed
06.2006 - Current

High School Diploma -

Covina High School
Jennifer Alvarez