Jennifer Alvizo-Aguilar
Las Vegas,NV
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Hardworking and passionate job seeker with strong organizational skills Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Team Supervisor
Taco Bell
3415 E Russell Rd, Las Vegas, NV 89120
10.2019 - 09.2022
- Enhanced team productivity by implementing efficient workflow processes and monitoring daily progress.
- Developed a cohesive team environment through regular communication, collaboration, and constructive feedback.
- Managed a diverse group of employees to ensure timely completion of projects while maintaining high-quality standards.
- Mentored new hires in company policies, procedures, and expectations to facilitate their smooth integration into the team.
- Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.
- Reviewed budgets and financial reports regularly, making necessary adjustments to meet departmental targets without compromising quality or customer satisfaction levels.
- Established clear lines of accountability within the team structure promoting responsibility ownership for tasks completed.
- Maintained awareness of basic HR laws and regulations and kept up-to-date with company policies.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Crew Member
Kentucky Fried Chicken
680 E Horizon Dr, Henderson, NV 89015
10.2016 - 02.2018
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Education
High School Diploma -
Chaparral High School
Las Vegas, NV05.2017
Skills
- Staff Training
- Assignment Delegation
- Complaint Handling
- Performance Improvement
- Delegation Skills
- Customer Service
- Employee Engagement
- Quality Assurance
- Decision Making
- Problem Solving
- Goal Setting
- Training and Development
- Organizational Skills
- Technical Support
- Quality Improvement
- Team Supervision
- Shift Scheduling
Timeline
Team Supervisor
Taco Bell
10.2019 - 09.2022
Crew Member
Kentucky Fried Chicken
10.2016 - 02.2018
High School Diploma -
Chaparral High School