Dedicated professional with 17 years of experience in administrative and claims coordinating equipped for fast paced environment . Highly dependable, ethical and reliable team player eager to assist and looking for career with upward mobility.
Overview
20
20
years of professional experience
Work History
Dental Insurance Claims Coordinator
Emerald Coast Dental
03.2007 - Current
Confirm accuracy of coding, clinical documentation, and diagnostic imaging
Generate, and process insurance claims to ensure accurate and timely payments
Process patient payments
Manage insurance and billing reports
Enhance customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Maintain well-organized documentation systems and update records accurately as needed.
Successfully negotiate contracts securing favorable terms while upholding high-quality standards.
Assist in team building and manage onboarding for new hires
Team player mentality eager to provide assistance to various departments as needed
Administrative Assistant
Joseph Carnley, DDS
01.2004 - 02.2007
Delivered excellent customer service through prompt responses to patient inquiries
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Managed phone and email correspondence and handled incoming and outgoing mail
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Maintenance Technician at Emerald Coast Realty, Central Oregon Coast Real EstateMaintenance Technician at Emerald Coast Realty, Central Oregon Coast Real Estate